Hi Debbie,
Are you with Friends For Life Animal Rescue? My records indicate that your data has not yet been published to Maddie’s Pet Assistant. Please follow these instructions: https://maddiespetassistant.blob.core.windows.net/images/EmailTemplate-9eb1687e-3cbb-47f6-a05c-8baf2fd73c3f.pdf
Also, please note only placement (adoption or foster care) data after your registration date (7/8/2020), will import.
I will resend your credentials by email directly.
Thank you and apologies for any inconvenience.
-Amber, MPA
#DataandTechnology