We use Maddie's Pet Assistant to follow up with our adopters and it is very helpful. But we are seeing a slight uptick in our returns that I am going to blame on the weather. With the brutal cold and snow, it's been hard to get dogs out to exercise and also to even think about driving to training classes. I'm dealing with one right now who is using our pictures to give the dog away which is a strict violation of the contract they signed. They can not give the dog away to anyone without our approval and they certainly can't sell it. I'm hoping the warmer weather will help.
We are looking at using volunteers to begin making phone calls to ask how things are going. It's in the discussion phase right now. Does anyone use phone calls in addition to Maddie's Assistant emails? #AdoptionsandAdoptionPrograms