Increasing Owner Compliance
with Devan Amundsen, CPDT-KA CBCC-KA
Everyone in the shelter, from adoptions staff to volunteer handlers, laments the difficulties of "owner compliance" when it comes to behavior and training plans. Getting every dog handler within the shelter on the same page poses a constant challenge that often feels as though it has no easy solution. In this workshop, we'll dive into daily practices that increase compliance and result in more satisfied dog owners and dog handlers. This presentation is for you if you are frustrated with how often you're saying, "If they had just listened to what we said, this wouldn't have happened!"
Key Takeaways:
• Attendees will recognize active listening and open-ended questions frequently used in establishing training goals with clients.
• Attendees will identify specific places in their own outcome process where motivational interviewing strategies, (like engaging from a place of curiosity versus judgement,) can be applied.
• Attendees will recognize how their behavior and language is one of the biggest influences on the success of their behavior and training plans.
This session is ideal for Adoptions and foster staff and volunteers, Return to home and intake prevention staff, Behavior staff and volunteers and anyone who wants to learn more.
This webcast has been approved for CAWA and NACA continuing education credit. All registrants will receive an email a day after the webcast with information on on how to access a certificate of attendance.
Guest Speaker:
@Devan Amundsen (He/Him), CPDT-KA, CBCC-KA, Founder & Director of Free Dog Trainers.
Devan Amundsen, CPDT-KA, CBCC-KA, is a certified dog trainer with over 15 years of experience working with not just dog owners, but dogs in shelters, assistance dogs, and other working dogs. Devan’s past job titles in animal sheltering include volunteer, kennel technician, dog care coordinator, dog behavior coordinator, animal control officer, shelter manager, service dog trainer, and college instructor. Then in September of 2024, Devan founded the 501(c)3 nonprofit organization Free Dog Trainers. Free Dog Trainers has served more than 1,000 clients and their dogs to date. The group partners with shelters, rescues, and other organizations to provide priority availability for clients they refer.
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About Maddie's Community Conversations
Maddie’s Fund hosts a weekly Wednesday Zoom call for animal well-being professionals. These calls are a collaborative place to connect with peers in the industry, share exciting new programs and research on a variety of topics including foster, access to veterinary and behavior care, community partnerships and more. Plus, each month we'll award up to $10,000 in grants for joining (live or on-demand)!
The calls will be recorded to watch at your leisure if you can’t make it live, and are now approved for CAWA and NACA. Some will be approved for RACE continuing education credit, too!
Maddie’s Community Conversations will now be held on Wednesdays at 11am PT/ 2pm ET starting August 5, 2026! Register for the new date and time here: https://maddies.fund/CommunityConversationsRegistration2026
Learn more about Community Conversations, watch recordings and continue the conversation with guest speakers here on Maddie's Pet Forum: https://forum.maddiesfund.org/communityconversations
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