We now receive a lot of donations through Facebook, and while the platform is great in not taking out any fees, it does not give us access to donors mailing address and often not even email. Not sure how to handle communications with our donors, which in the past we have had a mailing list, mail out a newsletter twice a year, and also like to send a personal thank you card. It is difficult to know how to integrate the social media donations with the other avenues which give us more possibilities to interact one on one with our donors, and yet, we also do appreciate the ease of posting needs and getting a quick response from supporters. How are other groups handling these kinds of issues?
#FundraisingandDevelopment