Hello - I've seen clients handle this in a couple of ways:
1. If the animal is transferred to you from another PetPoint shelter and you both have added the other's shelter ID in the Agency record, then you can use the Transfer History document that will transfer with the animal record. That transfer history contains the intake information (minus person details), medical, behavior, etc. and is an easy way to see what happened at the previous shelter.
2. If the animal is coming from a non-PetPoint shelter (or even sometimes if it is) I have also seen shelter's enter the medical information in as a History exam and create a provider with the name of the previous shelter (if it is a frequent transfer partner). I see this most often when the receiving shelter wants to document the animal's medical using their own names and protocols. A lot of shelters have their own naming conventions, vaccination, and other medical protocols and they want the animal's record to reflect their language.
3. And, of course, if you have File Storage it can be scanned and attached to the animal record for later access, as you mention.
If you would like to learn more about the Transfer History report you can see that in Online Help at: http://help.petpoint.com/desktop/animal_documents.htm?rhsearch=transfer%20history&rhsyns=%20#MiniTOCBookMark2. If you want some guidance, please consider signing up for an Ask the Expert session by going to Support > Webinars. Our next Ask the Expert is August 14th at 2pm Eastern. Great opportunity to talk with our experts and hear from other shelters! You can also, of course, also check out more in Support > Online Help, Support > Learning Center, or email Tech Support at Support > Contact Us. Hope this helps!
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