During this time when many organizations are struggling to maintain desired staffing levels, how are you keeping up with pet support requests? Are you utilizing volunteers to help manage calls, emails, and other public-facing interactions?
If not, take a sneak peek at this new resource, created as part of the upcoming HASS Playbook. It provides example job descriptions (which can be modified for a volunteer role), a brainstorming exercise to help with script development, and sample scripts. This resource can support your efforts in keeping pets and people together by getting them the information or services they need quickly.
Are you interested in getting an even bigger sneak peek of the HASS Playbook? HASS Partners have an exclusive opportunity to engage with new resources and provide essential feedback. The first step is to sign up to be a partner by visiting the HASS website.
#PetSupportServices*#RemoteCustomerService*------------------------------
Jenifer Reed
Maddie's® Human Animal Support Services Program Implementation Trainer
AmPA!/HASS
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