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Cleaning up social media pages

bonnie hiliadis

bonnie hiliadis03-14-2023 11:53 AM

  • 1.  Cleaning up social media pages

    Posted 03-14-2023 08:42 AM

    I'm curious to know when/how everyone cleans up their social media pages. We hold events where we post some of the same posts repeatedly trying to spread the word, and I'm curious what everyone does to keep their social media pages clean and easy to navigate. Do you leave all the posts? Do you clean up all but one or two for each event? We want our social media to look nice and clean, but we also want people to be aware of past events. And how often do you clean up your social media pages, is it once a year? After every event? Once a month?

    Thanks for any input!


    #MarketingandSocialMedia

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    Nicole McGeeney
    Marketing/Fundraising
    Pet Care Coalition
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  • 2.  RE: Cleaning up social media pages

    Posted 03-14-2023 11:15 AM

    Hi Nicole,

    We don't typically remove posts from HASS or AmPA! channels. I would say the same about past organizations and companies I've worked with outside of animal welfare as well. When we are trying to repeatedly spread the word about something, we typically write multiple versions of a post so that each one is somewhat different. I find it is easiest to batch-write all the posts at once to save for later posting or pre-schedule.

    I wouldn't remove posts because it shows a history of activity on the page and can still bring people to your page through Google search results, hashtags, etc etc. I would focus more on making each post about something somewhat unique moving forward! 

    Hope this helps!



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    Sara Miller
    Maddie's Marketing Manager
    American Pets Alive!
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  • 3.  RE: Cleaning up social media pages

    Posted 03-14-2023 03:03 PM

    Thank you Sara, I appreciate it.

    That's kind of what our policy has been up to this point, and that is why I was curious of what others do. I don't want to break the channels, but it just seems like when we hold our silent auctions, clinics and other events the multiple posts for the event seem to add up and the rest of our past feed seems to get lost. I don't want people having to trudge through the 2-3 weeks of event posts to find out what else we do. 

    Thanks



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    Nicole McGeeney
    Marketing/Fundraising
    Pet Care Coalition
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  • 4.  RE: Cleaning up social media pages

    Posted 03-15-2023 01:21 PM

    Makes sense! My other suggestion would be to make sure that there's a balance of other post types happening as well, even with a high-priority promotion happening so that the posts aren't back to back about the same topic. I will give myself a rule of thumb for each content pillar/topic to help keep a balance front of mind... For instance, 2-3 stories about individual animals, 2 blog promotions, and 1 reminder about an online tool.



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    Sara Miller
    Maddie's Marketing Manager
    American Pets Alive!
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  • 5.  RE: Cleaning up social media pages

    Posted 03-16-2023 07:40 AM

    Thank you for that ratio, I will keep it in mind. It's nice to have an outside perspective and more advanced view.  After your last message I was thinking that maybe that is what I needed to do better of, balancing the posts.  We have only been running 3 years so our social media is young , it's just me figuring it all out and creating posts etc. 

    I appreciating you taking the time to reply.  



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    Nicole
    Marketing/Fundraising
    Pet Care Coalition
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  • 6.  RE: Cleaning up social media pages

    Posted 03-14-2023 11:53 AM


  • 7.  RE: Cleaning up social media pages

    Posted 03-17-2023 05:30 AM

    This is a very interesting topic and I appreciate the different perspectives! I too am with a newer small rescue where I do almost all of the social media posting. I have been cleaning up our facebook page and removing posts of cats that have been adopted because I find it frustrating to respond to requests for cats long-since adopted especially when people get angry the cat is no longer available. 



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    Amanda Gray
    Truly All Cats Trapping and Rescue
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  • 8.  RE: Cleaning up social media pages

    Posted 03-17-2023 06:55 AM

    Amanda, 

    We are a veterinary clinic, so we don't post pictures for adopting pets except on occasion, however something I have seen on the social media of the foster cares that we team up with instead of deleting the post they put an "Update!" at the top of their posts stating the animal has been adopted rather than deleting the post. I've done that with a few of my own posts. Rather than breaking the chain I just update it and anyone who has shared the post will also get an update on what has occurred with the posts/animals they are sharing, as well as anyone who sees that persons posts. When you delete them from your feed the pictures and posts are still out there to anyone who has shared it, you just have deleted it from your ability of seeing it and managing the post. This may clear up a lot of confusion and stop some asks. 

    Hope it helps. 



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    Nicole McGeeney
    Marketing/Fundraising
    Pet Care Coalition
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  • 9.  RE: Cleaning up social media pages

    Posted 03-17-2023 07:39 AM

    That is a very good point! That way it would show up with the update for whoever shared it and would not just be a "content unavailable" post



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    Amanda Gray
    Truly All Cats Trapping and Rescue
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  • 10.  RE: Cleaning up social media pages

    Posted 03-18-2023 11:52 AM

    We are also a small rescue in a small town.  We only delete posts of animals if they are a duplicate (many posts for animals with injuries or have been with us for a while).  We update posts to show that the animal has been adopted.  We also post fund raisers, partnership information (PetSmart and  Best Friends adoption  events), donation thank you notes and courtesy posts (missing animals, community tragedy).   I think history is important, especially since we are new - it shows we are a legitimate rescue.



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    Sabrina Hill
    Aide 2 Adoption Rescue
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  • 11.  RE: Cleaning up social media pages

    Posted 03-19-2023 05:22 AM

    Hi Amanda,

    We are also a cat rescue and social media is an important part of our outreach. Instead of deleting posts, we continue the story because it helps donors see the impact they make.  For example, I have attached a picture of Jeffrey, a cat we pulled from a kill shelter in our region when he was out of time.  We posted a fundraiser on Facebook to help pay for vet expenses to get him adoption-ready, and then we posted his adoption photo with his new mom.  Similarly, when we post fundraisers to raise money needed to treat injured or sick animals, we post updates with videos and pictures showing progress in recovery.  Seeing not only the need but also the positive outcomes for animals keeps followers engaged and shows donors that they are a critical part of creating success stories.

    Thank you for helping kitties!

    jeffrey and adopter



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    Holly Winkler
    Board Member
    Beare Garden Animal Rescue
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  • 12.  RE: Cleaning up social media pages

    Posted 03-19-2023 07:12 AM

    I definitely do this as well when we have updated adoption photos and with medical fundraisers 



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    Amanda Gray
    Truly All Cats Trapping and Rescue
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  • 13.  RE: Cleaning up social media pages

    Posted 03-19-2023 09:32 AM

    This is a great idea. 



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    Brinda Israel
    Grant Writer
    Stop the Cycle spay and neuter
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