@Veronica Long - NYCACC is always open to animals caught in an emergency situation. NYCACC is apart of NYC's Emergency Response Team, meaning that if, for example, there is a large fire that breaks out, a member of our team will respond to the call just like the other organizations (like the Red Cross) to assess whether there are potentially any animals impacted. Our Field Team will transport any animals left behind to our shelter (or emergency vet if appropriate). If the response team is not activated and FDNY find animals on scene, they still connect with us and we'd respond, or NYPD would transport the animal to our shelter.
Whenever an animal is brought to our shelter due to disaster situations (fire, flood, collapse, etc.), we will place the animal on a 5 day "Disaster Hold", meaning they cannot be made available for adoption/placement during that time. This time allows us to try to connect with an owner (if known), complete a diligent L&F search, and to allow the owner time to do what they need to do.
We are also able to provide supplies to pet owners who are victims of disasters. Our Community Pets team will also respond to scenes as needed, as well as set up "care packages" in our shelter for owners to pick up. These may include any combo of items, such as: beds, leashes/harnesses/collars, food, crates/carriers, blankets, bowls, sweaters, etc.
And I want to say we definitely will provide resources/assistance to non-feline/non-canine pets lol! We keep a small stash of pocket pets and bird supplies on hand, but will order whatever is needed. ;)
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Jaime Kruse
Senior Manager - Community Resources
Animal Care Centers of NYC
NY
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Original Message:
Sent: 09-08-2025 12:26 PM
From: Community Conversations
Subject: Community Conversations - 09/08/2025 - Brick by Brick: How NYC Animal Care Centers Built Their Intake Prevention Program
Unanswered question from the chat:
"Do you have an established protocol for taking in animals from emergency situations? Like house fires? I saw firefighters find a rabbit hopping around in the area of a house fire - but no one was looking for it. It ended up going to a neighbor." - @Veronica Long
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Community Conversations
Community Conversations Committee
Maddie's Fund
CA
Original Message:
Sent: 09-02-2025 09:18 AM
From: Sheila Kouhkan
Subject: Community Conversations - 09/08/2025 - Brick by Brick: How NYC Animal Care Centers Built Their Intake Prevention Program
We hope to see you on the next Maddie's Community Conversation on Monday, September 8, 2025 at 11am PT / 2pm ET for "Brick by Brick: How NYC Animal Care Centers Built Their Intake Prevention Program," a panel discussion with with @Jaime Kruse and @Sharmila Colquhoun from NYC Animal Care Centers.
The city that never sleeps includes the staff and volunteers at NYC Animal Care Centers working to keep people and pets together. In response to the growing number of housing related surrenders, NYC ACC developed the Special Case Program to help pet parents keep their beloved pets and navigate complicated housing and social services. Join Jillian McMillian, Board Member and Advocate from My Dog is My Home, in a conversation with Sharmila Colquohoun and Jaime Kruse from NYC Animal Centers, to learn how they built this impactful program. They'll share key insights and lessons learned to help your organization get started on an intake prevention program. As the saying goes, if you can make it here, you can make it anywhere!
This session is especially relevant for adoptions and foster staff, volunteers, return to home and intake prevention staff, and grant writers/fundraisers - but everyone is welcome!
🔑 Key Takeaways:
- Build a relationship with city/state public services (i.e. Homeless Services)
- There is not a "one size fits all" model for these programs - every case/client will be different.
- Know your boundaries
- THE NYC ACC is in critically overcrowded conditions and we need your help to secure more resources as well as foster and rescues for our growing population
Don't forget! $10,000 in grants each month! Maddie's Fund will be giving away up to $10,000 in grants each month! You can enter for a chance to win each time you attend a call or watch it on demand during the month by completing the giveaway drawing entry forms that will be shared in the chat during the calls.
Register for Community Conversations hosted via Zoom: https://maddies.fund/CommunityConversationsRegistration2025
If you have not re-registered for the new season, please do so today.
🧠 Got Topic or Speaker Suggestions?
We want to hear your ideas! If there's a topic you're curious about or a speaker you'd love to hear from, please share your suggestions with us on our Community Conversations Suggestions thread.
Looking forward to being in community with you!
#AccesstoCare
#AdmissionsandIntake(includingIntake-to-placement)
#CommunityPartnerships*
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Sheila Kouhkan
Senior Education Specialist
Maddie's Fund
CA
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