Hi Amber,
So at LTBHS with training new people in the kennel attendant position, we typically have the newbie start by shadowing other attendants who have been here the longest and know the procedures best. Often we simply start with them cleaning the smaller, easier sections and then gradually teach them the more things like how to prep the food and of course giving medications. Usually they'll only be paired with another kennel attendant for the first 2 weeks before we have them do sections on their own. And of course another attendant will always be available for the new person to ask questions or bring up concerns to. And as far as PPE protocol and disease control we typically teach them as it comes up, mostly because we don't want to overload them with information right at the beginning.
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Ky Crawford
Animal Care Attendant
Little Traverse Bay Humane Society
MI
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Original Message:
Sent: 09-14-2023 02:10 PM
From: Amber Cabell
Subject: Pet Care (Kennel Attendant) Training
We are revamping our training process for our Pet Care staff. This department is tasked with the daily care and cleaning needs of our pets.
For larger organizations with multiple housing areas and larger pet care or "kennel attendant" staff that are willing to share, how what does your training process look like for new employees, including cleaning and disease control practices?
We're also considering adding an elevated level to our Pet Care team similar to orgs with "Level I
and Level II" positions. For those with similar positions, what are your differentials between the two and/or requirements to move from Level I to Level II?
#EducationandTraining
#OrganizationalManagement
#PeopleManagement(includingVolunteerIntegration)
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Amber Cabell
Senior Manager of Operations
Lynchburg Humane Society
amber@lynchburghumane.org
http://lynchburghumane.org
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