Animal Welfare Professionals

Hello! 

Does anyone have experience with ShelterLuv,  Shelterbuddy and Adopets? If so, which software system would you recommend or would recommend against and why? Any other systems you recommend instead and why? Hoping to find an intuitive system supporting virtual adoptions and many tasks, such as tracking behavioral and medical evaluations, medical procedures for both shelter and public animals, offsite adoptions, fosters, offsite doggie day trips, and much more. 

Background in a nutshell: 1500+ annual intakes, low cost clinic servicing public clients through TNR, S/N and wellness, full-service clinic for shelter animals, offsite adoption events, foster program including doggie day trips, municipal contracts, community partnerships, humane law enforcement division, volunteers, camp, and more! 

Thank you!

Hi Sophia. It's worth including AnimalsFirst in your review of software options. It is intuitive, innovative,  and highly customizable to fit your needs. There is a portal for adopters and a portal for foster parents. The system includes mobile checkout with donation prompt and there are loads of time saving features to make your team more efficient. You can learn more at https://animalsfirst.com.

Hello! 

Does anyone have experience with ShelterLuv,  Shelterbuddy and Adopets? If so, which software system would you recommend or would recommend against and why? Any other systems you recommend instead and why? Hoping to find an intuitive system supporting virtual adoptions and many tasks, such as tracking behavioral and medical evaluations, medical procedures for both shelter and public animals, offsite adoptions, fosters, offsite doggie day trips, and much more. 

Background in a nutshell: 1500+ annual intakes, low cost clinic servicing public clients through TNR, S/N and wellness, full-service clinic for shelter animals, offsite adoption events, foster program including doggie day trips, municipal contracts, community partnerships, humane law enforcement division, volunteers, camp, and more! 

Thank you!

Hello! 

Does anyone have experience with ShelterLuv,  Shelterbuddy and Adopets? If so, which software system would you recommend or would recommend against and why? Any other systems you recommend instead and why? Hoping to find an intuitive system supporting virtual adoptions and many tasks, such as tracking behavioral and medical evaluations, medical procedures for both shelter and public animals, offsite adoptions, fosters, offsite doggie day trips, and much more. 

Background in a nutshell: 1500+ annual intakes, low cost clinic servicing public clients through TNR, S/N and wellness, full-service clinic for shelter animals, offsite adoption events, foster program including doggie day trips, municipal contracts, community partnerships, humane law enforcement division, volunteers, camp, and more! 

Thank you!

Our shelter uses Shelter LUV and they are pretty good but they have a new credit card processor called stake and we're having a difficult time getting them to allow us to use the credit cards processing feature.  They required all kinds of paperwork and then they said we went over 90 days to get it all turned in and they made us start all over again. I submitted have to submit everything again like we never did it before we're still waiting to get approved it's been at least a year that we've been trying to get credit card service! And it's not like we're a new customer we've been with shelter love for probably four years but for some reason they got this new provider or whatever and it's horrible so that's my thing on that but other than that, it's great software and very inexpensive and you could do medical documentation adoptions, all kinds of variety of things you could do you could've processed adoptions without them being in front of you!

Hello! 

Does anyone have experience with ShelterLuv,  Shelterbuddy and Adopets? If so, which software system would you recommend or would recommend against and why? Any other systems you recommend instead and why? Hoping to find an intuitive system supporting virtual adoptions and many tasks, such as tracking behavioral and medical evaluations, medical procedures for both shelter and public animals, offsite adoptions, fosters, offsite doggie day trips, and much more. 

Background in a nutshell: 1500+ annual intakes, low cost clinic servicing public clients through TNR, S/N and wellness, full-service clinic for shelter animals, offsite adoption events, foster program including doggie day trips, municipal contracts, community partnerships, humane law enforcement division, volunteers, camp, and more! 

Thank you!

Our shelter uses Shelter LUV and they are pretty good but they have a new credit card processor called stake and we're having a difficult time getting them to allow us to use the credit cards processing feature.  They required all kinds of paperwork and then they said we went over 90 days to get it all turned in and they made us start all over again. I submitted have to submit everything again like we never did it before we're still waiting to get approved it's been at least a year that we've been trying to get credit card service! And it's not like we're a new customer we've been with shelter love for probably four years but for some reason they got this new provider or whatever and it's horrible so that's my thing on that but other than that, it's great software and very inexpensive and you could do medical documentation adoptions, all kinds of variety of things you could do you could've processed adoptions without them being in front of you!

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Larry Leitl
Manager
Pawsecond chance rescue
CO

Original Message:
Sent: 01-03-2025 01:19 PM
From: Sofia Rocha
Subject: ShelterLuv vs. Shelterbuddy and Adopets

Hello! 

Does anyone have experience with ShelterLuv,  Shelterbuddy and Adopets? If so, which software system would you recommend or would recommend against and why? Any other systems you recommend instead and why? Hoping to find an intuitive system supporting virtual adoptions and many tasks, such as tracking behavioral and medical evaluations, medical procedures for both shelter and public animals, offsite adoptions, fosters, offsite doggie day trips, and much more. 

Background in a nutshell: 1500+ annual intakes, low cost clinic servicing public clients through TNR, S/N and wellness, full-service clinic for shelter animals, offsite adoption events, foster program including doggie day trips, municipal contracts, community partnerships, humane law enforcement division, volunteers, camp, and more! 

Thank you!

#DataandTechnology

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Sofia Rocha
Director of Animal Services
SPCA Westchester
NY
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Hello! 

Does anyone have experience with ShelterLuv,  Shelterbuddy and Adopets? If so, which software system would you recommend or would recommend against and why? Any other systems you recommend instead and why? Hoping to find an intuitive system supporting virtual adoptions and many tasks, such as tracking behavioral and medical evaluations, medical procedures for both shelter and public animals, offsite adoptions, fosters, offsite doggie day trips, and much more. 

Background in a nutshell: 1500+ annual intakes, low cost clinic servicing public clients through TNR, S/N and wellness, full-service clinic for shelter animals, offsite adoption events, foster program including doggie day trips, municipal contracts, community partnerships, humane law enforcement division, volunteers, camp, and more! 

Thank you!

Hello! 

Does anyone have experience with ShelterLuv,  Shelterbuddy and Adopets? If so, which software system would you recommend or would recommend against and why? Any other systems you recommend instead and why? Hoping to find an intuitive system supporting virtual adoptions and many tasks, such as tracking behavioral and medical evaluations, medical procedures for both shelter and public animals, offsite adoptions, fosters, offsite doggie day trips, and much more. 

Background in a nutshell: 1500+ annual intakes, low cost clinic servicing public clients through TNR, S/N and wellness, full-service clinic for shelter animals, offsite adoption events, foster program including doggie day trips, municipal contracts, community partnerships, humane law enforcement division, volunteers, camp, and more! 

Thank you!

Hello! 

Does anyone have experience with ShelterLuv,  Shelterbuddy and Adopets? If so, which software system would you recommend or would recommend against and why? Any other systems you recommend instead and why? Hoping to find an intuitive system supporting virtual adoptions and many tasks, such as tracking behavioral and medical evaluations, medical procedures for both shelter and public animals, offsite adoptions, fosters, offsite doggie day trips, and much more. 

Background in a nutshell: 1500+ annual intakes, low cost clinic servicing public clients through TNR, S/N and wellness, full-service clinic for shelter animals, offsite adoption events, foster program including doggie day trips, municipal contracts, community partnerships, humane law enforcement division, volunteers, camp, and more! 

Thank you!

Hello! 

Does anyone have experience with ShelterLuv,  Shelterbuddy and Adopets? If so, which software system would you recommend or would recommend against and why? Any other systems you recommend instead and why? Hoping to find an intuitive system supporting virtual adoptions and many tasks, such as tracking behavioral and medical evaluations, medical procedures for both shelter and public animals, offsite adoptions, fosters, offsite doggie day trips, and much more. 

Background in a nutshell: 1500+ annual intakes, low cost clinic servicing public clients through TNR, S/N and wellness, full-service clinic for shelter animals, offsite adoption events, foster program including doggie day trips, municipal contracts, community partnerships, humane law enforcement division, volunteers, camp, and more! 

Thank you!

We use ShelterBuddy with Adopets (and switched to it from ShelterLuv in 2022). I really like ShelterBuddy, especially with the Adopets add-on.

We are able to have Adoptable pets information pushed to our website, Petfinder, and Adopets in near-real time automatically (and then take adopted pets off the sites too). The automation saved me a lot of time as I had to manually post/remove them in all locations individually before. 

I do agree that ShelterBuddy is not always intuitive, but they have excellent help documents/directions AND their customer support is very responsive. We've customized some form areas (such as Behavior Eval for Intake) and they made those changes pretty fast too. 

We do use tablets to assist with processing adoptions; with those on hand, it's been pretty easy for us to do offsite adoptions in ShelterBuddy.

ShelterBuddy also has a Clinic area where you can record client information (without "intaking" the animals into your facility). 

Hello! 

Does anyone have experience with ShelterLuv,  Shelterbuddy and Adopets? If so, which software system would you recommend or would recommend against and why? Any other systems you recommend instead and why? Hoping to find an intuitive system supporting virtual adoptions and many tasks, such as tracking behavioral and medical evaluations, medical procedures for both shelter and public animals, offsite adoptions, fosters, offsite doggie day trips, and much more. 

Background in a nutshell: 1500+ annual intakes, low cost clinic servicing public clients through TNR, S/N and wellness, full-service clinic for shelter animals, offsite adoption events, foster program including doggie day trips, municipal contracts, community partnerships, humane law enforcement division, volunteers, camp, and more! 

Thank you!

Hello! 

Does anyone have experience with ShelterLuv,  Shelterbuddy and Adopets? If so, which software system would you recommend or would recommend against and why? Any other systems you recommend instead and why? Hoping to find an intuitive system supporting virtual adoptions and many tasks, such as tracking behavioral and medical evaluations, medical procedures for both shelter and public animals, offsite adoptions, fosters, offsite doggie day trips, and much more. 

Background in a nutshell: 1500+ annual intakes, low cost clinic servicing public clients through TNR, S/N and wellness, full-service clinic for shelter animals, offsite adoption events, foster program including doggie day trips, municipal contracts, community partnerships, humane law enforcement division, volunteers, camp, and more! 

Thank you!