About this Webinar:Conversational adoption counseling is all about what we say, how we say it and what we look like when we say it. Learn how to use this powerful technique to improve your adoption processes. You can listen to this webinar at your convenience, any time 24/7.TakeawaysBy the end of this webinar, you can develop an understanding about: - Establishing trust between yourself and the potential adopter - Exchanging important information - Determining whether the home is qualified for the animal in question - Creating an experience that is enjoyable for the adopter, resulting in positive word of mouth and longtime support
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