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Trauma-Informed Owner Surrender Tips for Staff and Clients 

08-20-2025 09:09 AM

Reply from discussion thread, Community Conversations - 08/18/2025 - The Real Reasons Pets Enter Shelters and How to Change the Story:

"Owner surrender is a very difficult topic and many people will not feel comfortable discussing their needs or reasons for surrender. I am attaching a sheet with tips for staff and a second with information for clients who need to surrender. Unfortunately, even when providing assistance some people will not be able to keep their pets and it is important to handle those conversations with care.  Having to surrender an animal can cause significant trauma and we must commit to not re-traumatizing people when they seek assistance."


#AdmissionsandIntake(includingIntake-to-placement)
#PeopleManagement(includingVolunteerIntegration)
#PetSupportServices*

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Grief with Owner Surrender (for client).pdf   692 KB   1 version
Uploaded - 08-20-2025
pdf file
Trauma-Informed Owner Surrender Tips.pdf   39 KB   1 version
Uploaded - 08-20-2025

Comments

08-21-2025 12:55 PM

Thank you! This is such an important topic.

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