I try to keep most of my communications in email and Trello (we use Trello boards for organization). I really love Trello!!
I actually try to discourage people texting me or sending me Facebook messenger notes (outside of emergencies) because I'm prone to reading them, saying I'll address X or look up Y later... and then forgetting to reply For email, I'm checking my email and seeing people's questions when I have time to answer things versus on the "fly" like my texts.
Creating a Google Voice number has also helped me out, because I have it set up to email me anything that comes to number (texts, missed calls, voicemails).
#DataandTechnology