Hi, Megan:Besides Jeff's great list, I can recommend the following courses:
Vancouver Humane Society's Trauma Informed & Culturally Safe Training
Customer Service for Animal Shelters (Maddie's University)Keeping Pets in Homes (Maddie's U)Open Cat Adoptions (Maddie's U)Open Dog Adoptions (Maddie's U)
6150 Stoneridge Mall Road, Suite 125Pleasanton, CA 94588
Phone: (925) 310-5450Email: firstname.lastname@example.org
Take a look at the Maddie's ShopAll kinds of goodies for you and your pet.