We typically have really good success using the Fast-15 survey through Maddie's! They work with UNC-Charlotte to create the survey and it takes very minimal staff time to use. They come up with all the questions and compile all the results; all you/your staff have to do is send it out & remind people to take it. It stays open for a month, I think, and the results are multi-faceted. You'll get an overall score of your program, plus a breakdown score of different areas (foster's voices, foster's role clarity, etc.), a word cloud of how the fosters feel the program is (they're asked to choose one word to describe it), and lastly there's a section for them to anonymously provide short answer/free-written style feedback. We send it out to our entire foster pool, whether or not they've been active recently/in the past/ever. As others mentioned in a different response, some of the feedback can be a little harsh, but in my opinion that's the type of feedback that I find most useful. The important part is keeping your fosters updated on the results of the survey and what areas you'll work to improve, and how you're planning to improve, then, of course, following through.
Short of using the Fast-15, I'll throw my vote in for google form surveys! Ask your fosters what's working, what's not working, what barriers they face to continue fostering, what suggestions THEY have for improvement, etc.
Good luck!
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Evie Schenkel
Foster Care Manager
Asheville Humane Society
Asheville, NC
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Original Message:
Sent: 04-16-2024 11:43 AM
From: Brittany Schott
Subject: Has anyone conducted research for foster program improvement?
We are entering into our strategic planning time and one of the things we are considering is how to conduct an assessment of our foster program network to improve the number of active foster homes. Has anyone out there already done this type of research? Where could I find published data on the information to conduct a literature review or sorts?
Even if you have not been able to conduct this in depth analysis of your network, have you learned any lessons anecdotally? Are there improvements you've made that has increased your active network?
My biggest concern with this type of assessment, when not done thoughtfully, is the negative impact on staff's time. They really need to be able to focus on execution and day to day job duties and I don't want this type of large scale research to create more work for them.
#FosterPrograms
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Brittany Schott
Board Member
Second Chance Pet Adoptions NC
NC
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