Hi Annonymous!
Pet Point is fairly flexible with data input and reporting, although it's been a while since I've used it.
The amount of support you get for programming your own reports is really dependent on the service contract you have with them, but this seems like an easy fix. Can you reach out to your Pet Point representative to see if they can copy the code of the report with different time selections, or with a searchable range of dates (so you can pull one day, one week, or one month of data)? It really depends on the amount of customization you want from your database and the size of your organization, but when I was at a large Pet Point organization, I was assigned to report writing and editing and had a standing monthly meeting with a representative from their technical team.
In the meantime, manually counting animals sounds unnecessary - can you export the reports to an Excel or CSV file and sort the data from there? If it starts to sound overwhelming, is there someone with some data analysis experience on your team who can help? Depending on the data format, I bet there's someone accessible who can write a couple of Excel macros to sort, count, and average on-site numbers.
Best of luck!
-emily-
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Emily Wood
Director
Broward County Animal Care
Fort Lauderdale FL
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