One rule in problem solving, is to offer a solution when you present a problem. Shelter/rescue staffing is experiencing the same high vacancy rates as other concerns in this economy. The rescue "owner" may not see any implementable solutions to solve the problem. Worse, their solution may not be acceptable to you. So the first step in presenting a problem is to have a solution clearly thought out and ready to present along with the problem. If that does not work you can try the following:
Your city or county animal control agency will do welfare checks if a situation is reported. I would suggest that a few photos showing conditions be taken prior to making the report. The usual standard for agency intervention is: lack of water, lack of food, poor sanitation. Generally the agency will council and make several follow up visits to assure that there has been improvement. The minimum standard of care is pretty low, so don't expect large changes unless the animals are standing on feces, have untreated medical conditions and you can see their ribs. Also, the agency will be bound by confidentiality, so they will not tell you what they are doing.
If you have photos that show poor conditions and a number of volunteers willing to step forward, going to your local news service is another option. This can be quicker to show results, but usually means that you are barred from the facility going forward. Also, if the rescue "owner" does not have a good solution to the problem, changes may be ephemeral . Which brings us back to the first item.
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Jean Silva
Director
Bunnies Urgently Needing Shelter (BUNS)
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Original Message:
Sent: 08-08-2022 12:30 PM
From: Anonymous Member
Subject: What does it take to have the manager take responsibility for the welfare of the animals?
This message was posted by a user wishing to remain anonymous
At the rescue shelter where I volunteer, animal safety and basic needs are being neglected. What does it take to have the manager take responsibility for the welfare of the animals?
It has been reported many times that an employee is neglecting the duties of basic care for animals. Requests have been made to replace this person with another staff person or volunteers who are willing to do the shifts appropriately. These requests are only ignored by the manager.
Staff and volunteer have voiced their concerns for several weeks in person and by email to the manager but the situation only gets worse almost daily. The animals are deprived of safety and often basic needs.
The owner of the rescue shelter agrees the situation is unacceptable but no changes are enforced. The manager just makes excuses for not addressing the problem despite all the people informing many times.
How can a few volunteers make an impact to influence the manager to take action and replace the negligent employee and protect these animals?
Thank you in advance for any advice on how to handle this situation.
#Medicine,SurgeryandSterilization
#OrganizationalManagement
#PeopleManagement(includingVolunteerIntegration)