Forum Support, Tutorials & Tips

In this video tutorial, we'll take you on a tour of the Maddie's Pet Forum desktop site and show how you can take advantage of all the resources the community has to offer.

In this video we'll show you how to navigate:

• The forum homepage - 0:18 - 1:26
• Latest Discussions - 0:55 - 1:18
• Your Personalized Feed - 1:29 - 2:10
• Explore discussions in Digest view vs. Conversation view - 1:39 - 2:10 
• Communities & Groups you're a member of - 2:11 - 2:34
• Community/Group Homepage - 2:35 - 2:56
• Explore all communities & groups - 2:57 - 3:13
• Joining a new community or group - 3:14 - 3:32
• The Resource Center - 3:33 - 4:11
• Following a Resource or Discussion - 4:12 - 4:24
• Your Profile - 4:25 - 5:02
• Display & Account Information - 5:03 - 5:24
• Community/Group Notifications - 5:25 - 5:36
• Help/Contact Us - 5:37 - 5:52

Thanks for watching and if you have any questions, please leave them in the replies below!

------------------------------
Charlotte Otero
Community Strategist at Maddie's Fund
she/her
------------------------------

Hi! When I go to the resource center there aren't any documents or filters. It only gives me a search option. I am not sure exactly what I am looking for, is it possible to just browse the resource documents? Thanks!

------------------------------
Ashley Wagner
------------------------------

Original Message:
Sent: 12-10-2020 04:20 PM
From: Charlotte Otero
Subject: Tutorial Video: Navigating Maddie's Pet Forum

In this video tutorial, we'll take you on a tour of the Maddie's Pet Forum desktop site and show how you can take advantage of all the resources the community has to offer.

In this video we'll show you how to navigate:

• The forum homepage - 0:18 - 1:26
• Latest Discussions - 0:55 - 1:18
• Your Personalized Feed - 1:29 - 2:10
• Explore discussions in Digest view vs. Conversation view - 1:39 - 2:10 
• Communities & Groups you're a member of - 2:11 - 2:34
• Community/Group Homepage - 2:35 - 2:56
• Explore all communities & groups - 2:57 - 3:13
• Joining a new community or group - 3:14 - 3:32
• The Resource Center - 3:33 - 4:11
• Following a Resource or Discussion - 4:12 - 4:24
• Your Profile - 4:25 - 5:02
• Display & Account Information - 5:03 - 5:24
• Community/Group Notifications - 5:25 - 5:36
• Help/Contact Us - 5:37 - 5:52

Thanks for watching and if you have any questions, please leave them in the replies below!

------------------------------
Charlotte Otero
Community Strategist at Maddie's Fund
she/her
------------------------------

Hi Ashley, 

Great question! If you just recently joined the forum, it may take up to an hour for you to automatically be added as a member of the Animal Welfare Professionals & Volunteers community which is where a majority of the resource files live. 

To expedite the process, you can go to the Animal Welfare Professionals & Volunteers community homepage (using the website navigation go to Browse -> Animal Welfare Professionals Community) and click the "Join Community/Group" button. You'll be prompted to choose your notification preference upon joining.



Then you'll be able to easily view the Resource Center which include all resources from communities/groups you're a member of or you can view all the resources in the Animal Welfare Professionals & Volunteers Community Library.  

Hope that helps! Please let me know if you have any other questions.

------------------------------
Charlotte Otero
Community Strategist at Maddie's Fund
she/her
------------------------------

Original Message:
Sent: 02-08-2021 11:43 AM
From: Ashley Wagner
Subject: Tutorial Video: Navigating Maddie's Pet Forum

Hi! When I go to the resource center there aren't any documents or filters. It only gives me a search option. I am not sure exactly what I am looking for, is it possible to just browse the resource documents? Thanks!

------------------------------
Ashley Wagner

Original Message:
Sent: 12-10-2020 04:20 PM
From: Charlotte Otero
Subject: Tutorial Video: Navigating Maddie's Pet Forum

In this video tutorial, we'll take you on a tour of the Maddie's Pet Forum desktop site and show how you can take advantage of all the resources the community has to offer.

In this video we'll show you how to navigate:

• The forum homepage - 0:18 - 1:26
• Latest Discussions - 0:55 - 1:18
• Your Personalized Feed - 1:29 - 2:10
• Explore discussions in Digest view vs. Conversation view - 1:39 - 2:10 
• Communities & Groups you're a member of - 2:11 - 2:34
• Community/Group Homepage - 2:35 - 2:56
• Explore all communities & groups - 2:57 - 3:13
• Joining a new community or group - 3:14 - 3:32
• The Resource Center - 3:33 - 4:11
• Following a Resource or Discussion - 4:12 - 4:24
• Your Profile - 4:25 - 5:02
• Display & Account Information - 5:03 - 5:24
• Community/Group Notifications - 5:25 - 5:36
• Help/Contact Us - 5:37 - 5:52

Thanks for watching and if you have any questions, please leave them in the replies below!

------------------------------
Charlotte Otero
Community Strategist at Maddie's Fund
she/her
------------------------------