Good morning!
Our shelter utilizes PetPoint, which does have a field services module. However, as a field services director I can honestly say I do not care for it as it severely lacks in ease of use or some safety components. I would recommend Chameleon (also owned by PetPoint now) over it for ease of dispatch and call maintenance, or animalsfirst. While Animalsfirst is new, it does seem to have a very user friendly module and the field services aspect has some key points that PetPoint is severely missing.
------------------------------
Rachel Ide
Animal Services Director
Young-Williams Animal Center
TN
------------------------------