My organisation is all volunteers. We have a senior management team of 3 (2 with FT jobs) and we try and make sure that the 3 of us get breaks as needed or a lighter load. We hang out a lot.
For the main volunteers pool of admin and foster helpers, we have a volunteer afternoon tea or bbq, we aim for twice a year which gets everyone who wants to come together. Last one we had a couple of speakers and it was really good. I spoke on TNR as we had a lot of people asking questions about it, and one of our vets gave them a kitten health talk. We try and support them and give them downtime as needed; because of where we live this tends to happen naturally as they're away over the year for quite long spells. If they seem demotivated, we do try and get to the bottom of that.
The afternoon party idea has worked well. It's impossible to pull them together on one social media platform or WhatsApp group, that really doesn't work.
We emphasise that they should only take on as much as they want to, and can step down or take a break at any time, which I think helps. They also all understand we run a busy rescue on not much money.
Our newly expanded in March board is us plus 8 others, some actively engaged in running workstreams (eg fundraising), some helping the kitten care/TNR programmes. But some are not particularly engaged and that is an issue for us to examine in the quiet months.
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Bettina Vine
Animal Health Director
The Kitten Connection
Peniche, Portugal
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Original Message:
Sent: 06-01-2024 10:03 PM
From: Diane Metz
Subject: Burn out
Rose, I appreciate the point that volunteers are integral to helping the community, but I believe motivation and retention are different between staff and volunteers. I also wonder if you are/have staff? Because part of my question has to do with how do I, as volunteer leadership, with no staff in sight, hold our volunteers together while I also wear my veterinary care coordinator and events coordinator, etc hats. I believe all volunteer organizations are different from those with staff.
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Diane Metz
Board of Directors, Volunteer, and Foster Mom
Orange Street Cats, Inc.
Albany NY
Original Message:
Sent: 06-01-2024 09:56 AM
From: Rose DiPaolo
Subject: Burn out
Hi Diane,
The mindset of 'volunteer' vs. 'professional' is where we trying to erase a line. Our volunteers Are Professionals. While we all might hold different titles, we are Equal when it comes to helping the community and our animals. Keeping your people, yourself included, from burning out means you become a family. You take care of each other; hold each other when those tears come, and yes, do fun things and bonding activities outside of your organization. We hold BBQ's, potlucks, game nights, and visit each other a lot (stuff that doesn't take much $$ to put together--usually a BYOB thing); we text and check in; we petsit and babysit each other's "kids," we drop everything to cover a shift if something happens that another volunteer might have to run to take care of--above everything, we always support Family First.
While volunteering is important, we know that if our volunteers aren't healthy and fulfilled, we won't get 100 percent when they are with us. Our volunteer opportunities range from giving 1 hour a month, to the ones who are there more than 25 hours a week....and if someone needs to step back for a while, we support them. Saying 'no' to another thing on your plate is also a learned skill; one which I am only now getting better at, and I've been at this more than 20 years. If that means that your organization must say 'no' to some things, in order to ensure that your people and the animals in your care are getting the very best, then that is what you must do. It is never easy, but you never know....Saying 'we just cannot' might just inspire someone else to recognize the bigger scope of the issue, and get their own organization started, which will ultimately save even More of them. We are all here together. You are not 'just a volunteer.'
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Rose DiPaolo
Board Member
Benewah Humane Society, Inc
ID
Original Message:
Sent: 05-30-2024 11:16 PM
From: Diane Metz
Subject: Burn out
Hi all Small and Mighty friends!
There was a discussion on the animal professionals page about being "just" an animal welfare professional and the associated burnout. While interesting, didn't seem like the place to talk about the equivalent in all-volunteer organizations, like we are and like some of you may be. I struggle, as a volunteer myself (board member) to support the other awesome and much-needed volunteers of our organization sometimes, when all I want to do is curl up in a ball! I'd love to know, from other all-volunteer organizations, how you 1. Keep your volunteer leadership from burning out and 2. Help support your front line volunteers to provide opportunities for them to grieve losses, handle stress, etc.
For us, as a special event, we recently held an amazing volunteer and foster caretaker Sunday afternoon event at a restaurant's backroom. We mostly just mingled and ate and had kids' activities. We did present one special volunteer with a small token of our appreciation for the amazing but thankless work she does on our donor software.
But the day-to-day "care and feeding" of your volunteers is hard, especially when you're also scooping the boxes, running to the vet, and opening the food cans! How do we keep ourselves sane while helping our volunteers?
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Diane Metz
Board of Directors, Volunteer, and Foster Mom
Orange Street Cats, Inc.
Albany NY
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