Small & Mighty Organizations

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  • 1.  Burn out

    Posted 05-30-2024 11:16 PM

    Hi all Small and Mighty friends!

    There was a discussion on the animal professionals page about being "just" an animal welfare professional and the associated burnout.  While interesting, didn't seem like the place to talk about the equivalent in all-volunteer organizations, like we are and like some of you may be.  I struggle, as a volunteer myself (board member) to support the other awesome and much-needed volunteers of our organization sometimes, when all I want to do is curl up in a ball!  I'd love to know, from other all-volunteer organizations, how you 1. Keep your volunteer leadership from burning out and 2. Help support your front line volunteers to provide opportunities for them to grieve losses, handle stress, etc.  

    For us, as a special event, we recently held an amazing volunteer and foster caretaker Sunday afternoon event at a restaurant's backroom.  We mostly just mingled and ate and had kids' activities.  We did present one special volunteer with a small token of our appreciation for the amazing but thankless work  she does on our donor software.  

    But the day-to-day "care and feeding" of your volunteers is hard, especially when you're also scooping the boxes, running to the vet, and opening the food cans! How do we keep ourselves sane while helping our volunteers?



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    Diane Metz
    Board of Directors, Volunteer, and Foster Mom
    Orange Street Cats, Inc.
    Albany NY
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  • 2.  RE: Burn out

    Posted 06-01-2024 06:12 AM

    I do not have an answer to this but can say I ABSOLUTELY UNDERSTAND.   A friend and I started a non-profit in January of this year and it's been only the two of us for 5 months now -- with a few volunteers here and there.  We both have children we care for at home and we both have FT jobs.  It's very very difficult -- and very very fulfilling.  And, at the same time it makes it hard to keep up with our other life responsibilities.  



    ------------------------------
    Karen Kirsch
    Founder
    Spayed and Aid
    KY
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  • 3.  RE: Burn out

    Posted 06-01-2024 09:57 AM

    Hi Diane,  
    The mindset of 'volunteer' vs. 'professional' is where we trying to erase a line.  Our volunteers Are Professionals.  While we all might hold different titles, we are Equal when it comes to helping the community and our animals.  Keeping your people, yourself included, from burning out means you become a family.  You take care of each other; hold each other when those tears come, and yes, do fun things and bonding activities outside of your organization.  We hold BBQ's, potlucks, game nights,  and visit each other a lot (stuff that doesn't take much $$ to put together--usually a BYOB thing); we text and check in; we petsit and babysit each other's "kids," we drop everything to cover a shift if something happens that another volunteer might have to run to take care of--above everything, we always support Family First.  

    While volunteering is important, we know that if our volunteers aren't healthy and fulfilled, we won't get 100 percent when they are with us.  Our volunteer opportunities range from giving 1 hour a month, to the ones who are there more than 25 hours a week....and if someone needs to step back for a while, we support them.  Saying 'no' to another thing on your plate is also a learned skill; one which I am only now getting better at, and I've been at this more than 20 years.  If that means that your organization must say 'no' to some things, in order to ensure that your people and the animals in your care are getting the very best, then that is what you must do.  It is never easy, but you never know....Saying 'we just cannot' might just inspire someone else to recognize the bigger scope of the issue, and get their own organization started, which will ultimately save even More of them.  We are all here together.  You are not 'just a volunteer.'



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    Rose DiPaolo
    Board Member
    Benewah Humane Society, Inc
    ID
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  • 4.  RE: Burn out

    Posted 06-01-2024 10:03 PM

    Rose, I appreciate the point that volunteers are integral to helping the community, but I believe motivation and retention are different between staff and volunteers.  I also wonder if you are/have staff?  Because part of my question has to do with how do I, as volunteer leadership, with no staff in sight, hold our volunteers together while I also wear my veterinary care coordinator and events coordinator, etc hats.  I believe all volunteer organizations are different from those with staff.  



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    Diane Metz
    Board of Directors, Volunteer, and Foster Mom
    Orange Street Cats, Inc.
    Albany NY
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  • 5.  RE: Burn out

    Posted 07-07-2024 07:24 AM

    That is VERY true, Rose.  Our organization is 100% volunteer with no staff -- and so there is no distinction.  And because most of our volunteers have FT jobs I think this is an even harder question to answer -- how do you keep them motivated to help when we are soooooooooooooooooo dependent on them.



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    Karen Kirsch
    Founder
    Spayed and Aid
    KY
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  • 6.  RE: Burn out

    Posted 30 days ago

    My organisation is all volunteers. We have a senior management team of 3 (2 with FT jobs) and we try and make sure that the 3 of us get breaks as needed or a lighter load. We hang out a lot.

    For the main volunteers pool of admin and foster helpers, we have a volunteer afternoon tea or bbq, we aim for  twice a year which gets everyone who wants to come together. Last one we had a couple of speakers and it was really good. I spoke on TNR as we had a lot of people asking questions about it, and one of our vets gave them a kitten health talk. We try and support them and give them downtime as needed; because of where we live this tends to happen naturally as they're away over the year for quite long spells. If they seem demotivated, we do try and get to the bottom of that. 

    The afternoon party idea has worked well. It's impossible to pull them together on one social media platform or WhatsApp group, that really doesn't work. 

    We emphasise that they should only take on as much as they want to, and can step down or take a break at any time, which I think helps.  They also all understand we run a busy rescue on not much money.

    Our newly expanded in March board is us plus 8 others, some actively engaged in running workstreams (eg fundraising), some helping the kitten care/TNR programmes. But some are not particularly engaged and that is an issue for us to examine in the quiet months.



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    Bettina Vine
    Animal Health Director
    The Kitten Connection
    Peniche, Portugal
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  • 7.  RE: Burn out

    Posted 06-01-2024 08:45 PM

    I too do not have a ready answer.   I appreciate the comment about blurring the lines between volunteer and professional, but the two really are different when it comes to how to motivate and sustain.  I try to keep an eye out for burnout and offer support in whatever way I can.  But there are times I need to figure out how to better support myself.  

    This week I was really feeling the effects of burnout trying to juggle all the hats I wear.  I was stressed trying to schedule handoffs of cats between fosters and making sure everyone had what they needed.  And I was juggling coordinating our TNR activities - vet schedules, volunteer trappers, transporters, after care volunteers etc.  To top it off we had a critical health situation with a new kitten that I was particularly worried about.  I mentioned something to our intake person that I was struggling, and she suggested I come get a kitten fix with two other kittens that are at the totally adorable rambunctious stage.   They had me smiling and laughing in no time.  But even more importantly I got to visit with our sick little one and hold him,  Even as he had difficulties breathing, he started to purr.  That reinforced for me why I do what I do and all is right with the world once again...or at least for the moment.  



    ------------------------------
    Gwen Harding-Peets
    Board Member, trapper, S/N certificate coordinator, adoption/foster coordinator
    PANT
    Dutchess County, NY
    ------------------------------



  • 8.  RE: Burn out

    Posted 06-03-2024 04:05 AM

    @Diane Metz,

    Those are great questions and I wish I had the answers. My husband and I started our farm and exotic animal sanctuary in 2017. Although we have grown we are an all volunteer organization. We have regular volunteers who come out to help with the animal care, but we still wear many hats from hands on animal care, feeding, cleaning stalls and pastures to running fundraisers, writing newsletters, social media etc.  We try to always remember to thank and praise our volunteers for a good job. We also let them know they can always come to us with any concerns. Although we have volunteers, we don't have enough and only one of our board members actually comes out to help hands on. It is hard some days to keep others motivated when you are feeling the effects of burn out yourself.  



    ------------------------------
    Lisa Burn
    Co-founder/VP
    Farmhouse Animal & Nature Sanctuary
    Myakka City, FL
    https://farmhousesanctuary.org
    ------------------------------



  • 9.  RE: Burn out

    Posted 29 days ago

    Hi Diane,

    I wanted to circle back and share a fun event we are hosting tomorrow for our volunteers. An animal communicator reached out to us about donating her time to come out to talk to our animals. My first thought was, who has time for that. Then we decided to make it an event for our volunteers. It is all in fun and many of our volunteers were very excited to be able to attend. Each of them will be able to ask a question to the animal of their choice and the communicator will relay the questions and the animals answers. Some of the volunteers who can't make it also sent in questions. At the end of the session we will be serving lunch that was donated by a local restaurant. 



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    Lisa Burn
    Co-founder/VP
    Farmhouse Animal & Nature Sanctuary
    Myakka City, FL
    https://farmhousesanctuary.org
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  • 10.  RE: Burn out

    Posted 6 days ago

    What an awesome idea!



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    Gwen Harding-Peets
    Board Member, trapper, S/N certificate coordinator, adoption/foster coordinator
    PANT
    Dutchess County, NY
    ------------------------------