Animal Welfare Professionals

Our management is interested in capturing visits so they can be analyzed later. We currently ask visitors to simply sign a log list on paper, which asks only theur name and phone and if they are interested in dogs, cats, both. I don't think anyone ever reviews these.

He is interested in something that would let them register using their phone, a kiosk, etc. that would get key identifying info, what they are interested in (browse, adopt, get food from pantry, etc.). Counter staff would then "pull" people from the queue based on when they checked in.

This could be done with something like Google forms, sheets, etc., maybe augmented with Google Appsheets. But why reinvent the wheel if there's an effective and affordable system out there? Maybe one intended for other use cases but could be adapted.

If anyone does this, what do you use and are you happy with it?

Thanks!

#DataandTechnology
#PeopleManagement(includingVolunteerIntegration)

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Peter Isakson
Volunteer
Brandywine Valley SPCA
PA
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we use wait while, allows you to do all of that plus, allows you to message the people if they wander off as well. 

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roy forster
Director
Happy Life Animal Rescue
NY
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We use Airtable. The system links the adoption questionnaire, waiver, meet & greet log, and animal inventory (via a custom PetPoint report). It also tracks data about the overall adoption process. The platform is highly customizable and can be applied to other aspects of shelter operations, as well. Our biggest challenge is human entry error  across the numerous data points we collect. 

Whatever you're trying to achieve, the Visitor Management System Airtable template is a good place to start. It involves filling out a form that filters data into a table. The free plan could potentially be used for a very simple check-in system with a low record limit. Feel free to reach out if you have questions - bbarton@waysidewaifs.org

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Bradley Barton
Director of Animal Welfare
Wayside Waifs
MO
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