Animal Welfare Professionals

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  • 1.  Docupet or Outsourced Licensing

    Posted 04-27-2023 09:55 AM

    Hi there! I was wondering what particular outsource licensing companies you use. We are looking to outsource all licensing and I have heard mixed reviews about Docupet so I would like any information about what you all are using and be honest please! I just want to make the right decision for our shelter!


    #DataandTechnology

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    Audra Michael
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  • 2.  RE: Docupet or Outsourced Licensing

    Posted 03-28-2025 08:04 AM

    Looked into DocuPet too, some people like it, but we ran into too many complaints about customer support and clunky backend tools, so we passed. We ended up going with a more custom route by working with a smaller BPO team that could handle licensing admin more flexibly. CLICKVISIONBPO helped us build a process that actually worked with our shelter’s pace instead of forcing us into their system. They’re not a licensing platform per se, but they handled the admin side way better than expected, and the cost was manageable.



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    Daniel Burr
    Operations Manager
    Little Ones
    MA
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