Amber -
I took a look at the materials that you shared and will be going back to revisit all of the attachments in greater detail. The pathway seems very well thought out, The layout of the materials is easy to follow. Your timing on this post could not have been better. Pet Haven definitely has process and a pathway, but we were just discussing yesterday that it lacked an essential, an element of time. I love the clear definition that Lynchburg Humane has incorporated. I will be sharing this within my organization today. I am very grateful to have an example of the time element to share for those that don't fully understand what I am proposing. Thank you. A big thank you!
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Annette Agner
Director of Operations
Pet Haven
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