Animal Welfare Professionals

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!

#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#EducationandTraining
#PetSupportServices*

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Erin Wyse
Denver Animal Protection
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We just started using Petszel and are really liking it.  We previously used Maddies Pet Assistant.   We are looking in to Petcademy.   Our problem is just getting people to take advantage of these programs...we currently have GoodPup and very few people use it :( 

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Tracy Arvidson
Sand Springs Animal Welfare
Sand Springs OK

Original Message:
Sent: 10-02-2024 11:04 AM
From: Erin Wyse
Subject: Petcadaemy? Petszel? Has anyone used these for post adoption support?

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!

#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#EducationandTraining
#PetSupportServices*

------------------------------
Erin Wyse
Denver Animal Protection
------------------------------

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!

I just heard about Petszel and am hoping we can use it in the future.

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!

We use Petszel, Petcademy for cat adoptions, and GoodPup for dog adoptions. All of them are great. Petszel is free to use and the adopter's dashboard has our entire adoption packet and local services (vet clinics, training, boarding, grooming, etc). We can notate which services are at locations that we recommend. The dashboard also offers a variety of informative articles to help with transition or behavior. We are definitely getting more feedback from our adopters and able to provide support quicker when they are completing the post adoption surveys. The surveys also provide insight on how likely the adopter would be to recommend your organization, how the pet is adjust, and any issues they may be experiencing. The early surveys also remind adopters to ensure microchip information is up to date and schedule a vet appointment if needed to establish the newly adopted pet with their vet. 

Petcademy and GoodPup do not provide our adoption packet to adopters, but when used, they provide great adoption support. Cat adopters automatically receive a text to start Petcademy, and we are able to see any questions they may ask the Petcademy team. We typically provide the free week and discount code for GoodPup, but if an adoption requests additional behavior support, we will pay for a scholarship for them. 

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!

For those of you that have utilized Petzel, does anyone use PetPoint? I saw on their site that they integrate with PetPoint, participated in the demo and loved it then ran into a roadblock. When I spoke with PetPoint they stated they do not have a formal contract with Petzel and do not integrate with them.

I'm not sure where to go from here since their website says one thing and  the representative from Petzel was not aware that there was no formal contract and she confirmed there was no contract. Supposedly they were in a "trial." 

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!

Hello,

I am loving these ideas for post-adoption support and outsourcing the work. Does anyone have any experience with either of these programs and are they worth the money? Have they impacted adoption return rates? Are customers satisfied?

Thank you!