Animal Welfare Professionals

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  • 1.  Petfinder Updates 12/2/2025

    Posted 20 days ago
      |   view attached

    We are a rescue out of Mississippi. We heavily rely on Petfinder to market our adoptable pets to be transported to adopters in the Northeast.

    Ever since the Purina merger (over a year ago), Petfinder has been glitchy.  We pay staff to post these profiles that are often wiped, reset, or our staff spend an hour just trying to stay logged in and are constantly kicked out. 

    Update in Petfinder that occured 12/2/2025:

    Adopters must now click on a box at the very bottom of the filters to be able to see any pets that are not in that local area. We spend 10+ hours weekly listing our animals for transport adoptions. Most rescues/shelters that do transport adoptions are in high-kill/overpopulated areas. Most people are not going to see this filter square midway down the page. What else is everyone seeing with this new Petfinder update? Any input?


    #MarketingandSocialMedia

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    Vanessa Cruz
    President
    For Pet's Sake Rescue
    MS
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  • 2.  RE: Petfinder Updates 12/2/2025

    This message was posted by a user wishing to remain anonymous
    Posted 19 days ago
    This message was posted by a user wishing to remain anonymous

    Hi

    It's been a nightmare. 

    Destroyed something that worked so good. 

    Since they gone down the hill, adopt a pet got so much better, and we also post on  rescue group  and it's being distributed to many many other websites. 

    Still, we're sorry about losing Petfinder. 




  • 3.  RE: Petfinder Updates 12/2/2025

    Posted 19 days ago

    As of now, everything that we have gone in and corrected has been deleted. 

    What rescue group are you posting on? We are looking for social media groups. Someone mentioned checking out Reddit. I am unfamiliar with Reddit in that capacity. I will be doing a lot of research. We will be focusing on Adopt-A-Pet for now as well.



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    Vanessa Cruz
    President
    For Pet's Sake Rescue
    MS
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  • 4.  RE: Petfinder Updates 12/2/2025

    Posted 19 days ago

    I think they meant rescuegroups.org which has the ability to export to a large number of sites, including Adopt A Pet and PetFinder. It's free, and they also have a free API so we're able to list our pets directly on our site instead of embedding an iframe that we have no control over. We've been using it for years, however once PetFinder started having issues with exports we stopped exporting and started maintaining those listings manually since it was literally taking days for animals to be added or removed, an issue PetFinder has been "working on" for over a year at this point.



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    Sam Maurice
    Humane Society of Jefferson County
    Jefferson WI
    https://hsjc-wis.com
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  • 5.  RE: Petfinder Updates 12/2/2025

    Posted 19 days ago

    Thank you. I will look into rescuegroups.org. I have not heard of them until  now.



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    Vanessa Cruz
    President
    For Pet's Sake Rescue
    MS
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  • 6.  RE: Petfinder Updates 12/2/2025

    Posted 19 days ago

    It has been AWFUL. I didn't think they could make it worse than it was, but I should've known. I still constantly get logged out or get various error pages. It takes forever to load still. There's now also a delay in removing animals from the active list after marking them as adopted. You can't type in dates anymore because it pre-populates it with a date that you can't delete or overwrite unless you use the datepicker. I can't reorder photos and when I upload multiple photos PetFinder randomly decides which one will be the first photo, so now I can only upload a single photo. I submitted a support request and was basically told "it works for me, so tough luck."

    I so want to stop using it all together, but since it's still one of the most popular ways of searching for adoptable pets I feel like we'd be doing a disservice to our animals by not listing them there.



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    Sam Maurice
    Humane Society of Jefferson County
    Jefferson WI
    https://hsjc-wis.com
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  • 7.  RE: Petfinder Updates 12/2/2025

    Posted 19 days ago

    We are having all the same issues. Everything we do is deleted. Animals we no  longer have had since 2023 are relisted.

    If we did not do 80% of our adoptions through Petfinder, I would get rid of it. I wish they would just fix it. 



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    Vanessa Cruz
    President
    For Pet's Sake Rescue
    MS
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  • 8.  RE: Petfinder Updates 12/2/2025

    Posted 17 days ago

    Hi Vanessa - I recently received an email from Petfinder stating they are aware of all the issue we are having and they are working on a fix.  

    The thing I have seen the most for our rescue is that dogs who were adopted 3+ years ago were showing up as available. 

    The email I received said if you go in and make manual changes, those changes will be deleted the next time your pet profiles are updated from whatever software you use to create your profiles.   If you make the necessary changes in that software, they SHOULD be okay in Petfinder.  

    Honestly, I'm not a huge fan of Petfinder only becasue of the issues I had getting our pets exported from Petstablished to Petfinder, but I did find my dog on Petfinder so I felt it was worth the extra effort.



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    Nancy Kaniewski
    Volunteer Fundraising Coordinator
    Just Giants Rescue, Inc.
    IL
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