We are having all the same issues. Everything we do is deleted. Animals we no longer have had since 2023 are relisted.
If we did not do 80% of our adoptions through Petfinder, I would get rid of it. I wish they would just fix it.
Original Message:
Sent: 12-09-2025 10:47 AM
From: Samantha Maurice
Subject: Petfinder Updates 12/2/2025
It has been AWFUL. I didn't think they could make it worse than it was, but I should've known. I still constantly get logged out or get various error pages. It takes forever to load still. There's now also a delay in removing animals from the active list after marking them as adopted. You can't type in dates anymore because it pre-populates it with a date that you can't delete or overwrite unless you use the datepicker. I can't reorder photos and when I upload multiple photos PetFinder randomly decides which one will be the first photo, so now I can only upload a single photo. I submitted a support request and was basically told "it works for me, so tough luck."
I so want to stop using it all together, but since it's still one of the most popular ways of searching for adoptable pets I feel like we'd be doing a disservice to our animals by not listing them there.
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Sam Maurice
Humane Society of Jefferson County
Jefferson WI
https://hsjc-wis.com
Original Message:
Sent: 12-09-2025 10:26 AM
From: Vanessa Cruz
Subject: Petfinder Updates 12/2/2025
As of now, everything that we have gone in and corrected has been deleted.
What rescue group are you posting on? We are looking for social media groups. Someone mentioned checking out Reddit. I am unfamiliar with Reddit in that capacity. I will be doing a lot of research. We will be focusing on Adopt-A-Pet for now as well.
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Vanessa Cruz
President
For Pet's Sake Rescue
MS
Original Message:
Sent: 12-08-2025 03:22 PM
From: Anonymous Member
Subject: Petfinder Updates 12/2/2025
This message was posted by a user wishing to remain anonymous
Hi
It's been a nightmare.
Destroyed something that worked so good.
Since they gone down the hill, adopt a pet got so much better, and we also post on rescue group and it's being distributed to many many other websites.
Still, we're sorry about losing Petfinder.
Original Message:
Sent: 12-05-2025 01:49 PM
From: Vanessa Cruz
Subject: Petfinder Updates 12/2/2025
We are a rescue out of Mississippi. We heavily rely on Petfinder to market our adoptable pets to be transported to adopters in the Northeast.
Ever since the Purina merger (over a year ago), Petfinder has been glitchy. We pay staff to post these profiles that are often wiped, reset, or our staff spend an hour just trying to stay logged in and are constantly kicked out.
Update in Petfinder that occured 12/2/2025:
Adopters must now click on a box at the very bottom of the filters to be able to see any pets that are not in that local area. We spend 10+ hours weekly listing our animals for transport adoptions. Most rescues/shelters that do transport adoptions are in high-kill/overpopulated areas. Most people are not going to see this filter square midway down the page. What else is everyone seeing with this new Petfinder update? Any input?
#MarketingandSocialMedia
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Vanessa Cruz
President
For Pet's Sake Rescue
MS
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