Hello 2023 Open Arms Challenge Participants!I wanted to say thank you to everyone for opening their hearts and minds to more accessible and inclusive practices and joining us in this Challenge! We've seen what you've been posting here and are getting very excited to see your Participation Reports!Just a reminder that your Participation Reports are due Friday, 5/19/23 at 5pm Pacific Time. If you haven't already, please log into your grants portal account. You can find the report on your Grantee Dashboard, under Reports and Open Items. If you select "Edit" from the drop down arrow to the right of the report, you can complete and submit your report.Check out the sample report in the 2023 Open Arms Challenge resources to get prepared to submit the real thing by 5/19/23!@Irene Chansawang and I are here and happy to answer any of your questions via firstname.lastname@example.org or at 925-310-5450. If you have a question that you think others may have too, please go ahead and ask it here.
We look forward to hearing from you and reading all about the great work you did this winter!~amber
Here are some screenshots and tips to help you submit your Participation Report by 5pm PST on Friday, 5/19/23. Remember there is $420,000 in grants plus other amazing prices up for grabs! We don't want you to miss out!1. 1. Log into your grants portal account at Grantee Signin. If you have trouble with your login, please email us at email@example.com or call us 925-310-5450.2. Once you log in, you will land on the Grantee Dashboard. Click on Grantee Reports on the left side, middle of your screen.3. Select Grantee Reports and then Open Items.4. Under Open Items, you will see Open Arms 2023 - Participation Report. All the way to the right of that report will be a drop down arrow. Depending on what browser you are using, you may have to first scroll all the way to the right and then scroll down to see this arrow.5. Click on the arrow and select Edit. This will open the report. The report will look like the screenshot below.6. Please answer all of the questions completely. When you are done, click the blue Review/Submit button on the top right side of the screen.7. You will be taken to another screen to review your application. Please review and then click Submit to send your Participation Report to the grants team.8. You will receive a popup asking if you are sure you would like to submit. Click OK.9. Once you submit, you should receive a pop up that your report has been submitted and an email that your report has been submitted. If you do not receive both of this messages, please contact us at firstname.lastname@example.org or 925-310-5465 to make sure that your report has been submitted.We are happy to help you submit your reports and answer any questions you may have.Thanks so much!Amber
I am also having difficult signing in. My username is elizabethashley. The email on the account is email@example.com. Thank you!
------------------------------Elizabeth AshleyDog TrainerWag WorkshopsSouthern Maryland------------------------------
------------------------------Amber EbyGrants SpecialistMaddie's FundOriginal Message:Sent: 05-03-2023 10:01 AMFrom: Amber EbySubject: Reminder: Open Arms Challenge Participation Reports Due Friday, 5/19/23 at 5pm Pacific Time!
------------------------------Amber EbyGrants SpecialistMaddie's Fund------------------------------
Hi Elizabeth,I just replied to the email you sent to the firstname.lastname@example.org.This is the best way to get help with the grants portal.I look forward to receiving your response to that email.Best,Amber
------------------------------Elizabeth AshleyDog TrainerWag WorkshopsSouthern MarylandOriginal Message:Sent: 05-03-2023 10:31 AMFrom: Amber EbySubject: Reminder: Open Arms Challenge Participation Reports Due Friday, 5/19/23 at 5pm Pacific Time!
perfect! thank you : )
I am having trouble logging in and entered my email to change the password but did not get an email response. My email address is email@example.com. Can you possibly help me with this? Thanks for your help!!
I've encountered the same problem. It will not accept my information and when I request a password reset, it tells me that my username does not exist.
My email is firstname.lastname@example.org. My username for the portal is frescasv.
I've left email and left a voice mail as well to request assistance.
El Paso Animal Services - Development Coordinator
Hi Veronica,Thanks so much for your inquiry and sorry to hear about the difficulty.I know Irene reached out to you via phone, but if you need anything else, please feel free to email us at email@example.com.Thanks so much!Amber
I am also having log in problems. I was using the grant portal yesterday, tried loggin in with the same information today, and it said "Error:Your login attempt has failed. Please make sure the username and password are correct." When I selected to send an email to reset the password, no luck.
Hi Caitlin,Thanks so much for your message and sorry to hear about the trouble.I just emailed you directly to follow up. If you have any additional questions, please reply to that email or email me at firstname.lastname@example.org.Thanks so much!Amber
Hey Dana,Sorry to hear about the difficulty with the grants portal.I sent you your username and a link to reset your password via email.I'm hoping this will help, but if you need anything else, please email us at email@example.com.Thanks so much!Amber
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Phone: (925) 310-5450Email: firstname.lastname@example.org
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