2023 Open Arms Challenge

Here are some screenshots and tips to help you submit your Participation Report by 5pm PST on Friday, 5/19/23.  Remember there is $420,000 in grants plus other amazing prices up for grabs! We don't want you to miss out!

1. 1. Log into your grants portal account at Grantee Signin.  If you have trouble with your login, please email us at grants@maddiesfund.org or call us 925-310-5450.




2. Once you log in, you will land on the Grantee Dashboard. Click on Grantee Reports on the left side, middle of your screen.


3. Select Grantee Reports and then Open Items.

4. Under Open Items, you will see Open Arms 2023 - Participation Report.  All the way to the right of that report will be a drop down arrow.  Depending on what browser you are using, you may have to first scroll all the way to the right and then scroll down to see this arrow.
5. Click on the arrow and select Edit. This will open the report.  The report will look like the screenshot below.

6. Please answer all of the questions completely.  When you are done, click the blue Review/Submit button on the top right side of the screen.

7. You will be taken to another screen to review your application. Please review and then click Submit to send your Participation Report to the grants team.

8. You will receive a popup asking if you are sure you would like to submit.  Click OK.

9. Once you submit, you should receive a pop up that your report has been submitted and an email that your report has been submitted.  If you do not receive both of this messages, please contact us at grants@maddiesfund.org or 925-310-5465 to make sure that your report has been submitted.

We are happy to help you submit your reports and answer any questions you may have.

Thanks so much!
Amber 

------------------------------
Amber Eby
Grants Specialist
Maddie's Fund
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I am also having difficult signing in. My username is elizabethashley. The email on the account is elizabeth@wagworkshops.org. Thank you!

------------------------------
Elizabeth Ashley
Dog Trainer

Wag Workshops
Southern Maryland
------------------------------


Original Message:
Sent: 05-03-2023 10:31 AM
From: Amber Eby
Subject: Reminder: Open Arms Challenge Participation Reports Due Friday, 5/19/23 at 5pm Pacific Time!

Here are some screenshots and tips to help you submit your Participation Report by 5pm PST on Friday, 5/19/23.  Remember there is $420,000 in grants plus other amazing prices up for grabs! We don't want you to miss out!

1. 1. Log into your grants portal account at Grantee Signin.  If you have trouble with your login, please email us at grants@maddiesfund.org or call us 925-310-5450.




2. Once you log in, you will land on the Grantee Dashboard. Click on Grantee Reports on the left side, middle of your screen.


3. Select Grantee Reports and then Open Items.

4. Under Open Items, you will see Open Arms 2023 - Participation Report.  All the way to the right of that report will be a drop down arrow.  Depending on what browser you are using, you may have to first scroll all the way to the right and then scroll down to see this arrow.
5. Click on the arrow and select Edit. This will open the report.  The report will look like the screenshot below.

6. Please answer all of the questions completely.  When you are done, click the blue Review/Submit button on the top right side of the screen.

7. You will be taken to another screen to review your application. Please review and then click Submit to send your Participation Report to the grants team.

8. You will receive a popup asking if you are sure you would like to submit.  Click OK.

9. Once you submit, you should receive a pop up that your report has been submitted and an email that your report has been submitted.  If you do not receive both of this messages, please contact us at grants@maddiesfund.org or 925-310-5465 to make sure that your report has been submitted.

We are happy to help you submit your reports and answer any questions you may have.

Thanks so much!
Amber 

------------------------------
Amber Eby
Grants Specialist
Maddie's Fund

Hi Elizabeth,

I just replied to the email you sent to the grants@maddiesfund.org.

This is the best way to get help with the grants portal.

I look forward to receiving your response to that email.

Best,
Amber 

I am also having difficult signing in. My username is elizabethashley. The email on the account is elizabeth@wagworkshops.org. Thank you!

------------------------------
Elizabeth Ashley
Dog Trainer

Wag Workshops
Southern Maryland


Original Message:
Sent: 05-03-2023 10:31 AM
From: Amber Eby
Subject: Reminder: Open Arms Challenge Participation Reports Due Friday, 5/19/23 at 5pm Pacific Time!

Here are some screenshots and tips to help you submit your Participation Report by 5pm PST on Friday, 5/19/23.  Remember there is $420,000 in grants plus other amazing prices up for grabs! We don't want you to miss out!

1. 1. Log into your grants portal account at Grantee Signin.  If you have trouble with your login, please email us at grants@maddiesfund.org or call us 925-310-5450.




2. Once you log in, you will land on the Grantee Dashboard. Click on Grantee Reports on the left side, middle of your screen.


3. Select Grantee Reports and then Open Items.

4. Under Open Items, you will see Open Arms 2023 - Participation Report.  All the way to the right of that report will be a drop down arrow.  Depending on what browser you are using, you may have to first scroll all the way to the right and then scroll down to see this arrow.
5. Click on the arrow and select Edit. This will open the report.  The report will look like the screenshot below.

6. Please answer all of the questions completely.  When you are done, click the blue Review/Submit button on the top right side of the screen.

7. You will be taken to another screen to review your application. Please review and then click Submit to send your Participation Report to the grants team.

8. You will receive a popup asking if you are sure you would like to submit.  Click OK.

9. Once you submit, you should receive a pop up that your report has been submitted and an email that your report has been submitted.  If you do not receive both of this messages, please contact us at grants@maddiesfund.org or 925-310-5465 to make sure that your report has been submitted.

We are happy to help you submit your reports and answer any questions you may have.

Thanks so much!
Amber 

------------------------------
Amber Eby
Grants Specialist
Maddie's Fund

I am having trouble logging in and entered my email to change the password but did not get an email response. My email address is dana@icarestl.org. Can you possibly help me with this? Thanks for your help!!

Hello, 

I've encountered the same problem. It will not accept my information and when I request a password reset, it tells me that my username does not exist.  

My email is frescasv@elpasotexas.gov. My username for the portal is frescasv. 

I've left email and left a voice mail as well to request assistance. 

Thank you,

Veronica Frescas

El Paso Animal Services - Development Coordinator

I am having trouble logging in and entered my email to change the password but did not get an email response. My email address is dana@icarestl.org. Can you possibly help me with this? Thanks for your help!!

Hello, 

I've encountered the same problem. It will not accept my information and when I request a password reset, it tells me that my username does not exist.  

My email is frescasv@elpasotexas.gov. My username for the portal is frescasv. 

I've left email and left a voice mail as well to request assistance. 

Thank you,

Veronica Frescas

El Paso Animal Services - Development Coordinator

I am having trouble logging in and entered my email to change the password but did not get an email response. My email address is dana@icarestl.org. Can you possibly help me with this? Thanks for your help!!

I am also having log in problems. 
I was using the grant portal yesterday, tried loggin in with the same information today, and it said "Error:Your login attempt has failed. Please make sure the username and password are correct." When I selected to send an email to reset the password, no luck. 

Hello, 

I've encountered the same problem. It will not accept my information and when I request a password reset, it tells me that my username does not exist.  

My email is frescasv@elpasotexas.gov. My username for the portal is frescasv. 

I've left email and left a voice mail as well to request assistance. 

Thank you,

Veronica Frescas

El Paso Animal Services - Development Coordinator

I am having trouble logging in and entered my email to change the password but did not get an email response. My email address is dana@icarestl.org. Can you possibly help me with this? Thanks for your help!!

I am having trouble logging in and entered my email to change the password but did not get an email response. My email address is dana@icarestl.org. Can you possibly help me with this? Thanks for your help!!