Animal Welfare Professionals

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  • 1.  Shelter Hours Question...

    Posted 01-29-2024 12:41 PM
    I would like to know what hours other shelters and rescues are open to the public. My shelter is currently open Tuesday through Saturday from 12-4 p.m. I am wondering if this is in line with what others are doing. I'm also curious if other shelters that are open after 5 p.m. when people are typically off-work see visitors then, etc.
    I hope this is okay to ask here! Thank you so much!

    #OrganizationalManagement

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    Shaindel Beers
    Vice President
    Pioneer Humane Society/PAWS Pendleton Animal Welfare Shelter
    Pendleton OR
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  • 2.  RE: Shelter Hours Question...

    Posted 01-29-2024 12:46 PM

    We are open 12pm-7pm, every day except major holidays. We tend to have a steady flow between 5pm-7pm on weeknights. The weekends we tend to be busier 12pm-4pm. 



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    Lina Eklof
    Director of Operations
    San Antonio Humane Society
    TX
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    Original Message


  • 3.  RE: Shelter Hours Question...

    Posted 01-29-2024 02:05 PM

    Seems very similar to our adoption hours which are 12-5 Tues-Sun.  Mornings are for cleaning and playgroups. On Mondays we are closed to the public for deep cleaning. We are also closed on major holidays with short shifts twice a day for feeding, spot cleaning, and exercise, usually 7am-9am and 4pm-6pm.  Staff rotate working holidays. We tend to be busier on weekends but sometimes afternoons can get a little hectic.  We are in a college town though.



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    Jill Gilbert
    Shelter or rescue staff
    CARE Humane Society™
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    Original Message


  • 4.  RE: Shelter Hours Question...

    Posted 02-05-2024 10:13 AM

    My local shelters are open until 6/7pm and weekends. People can't come visit during the week if you are only open until 4pm!



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    Maria Saucedo
    GIS Analyst
    Pets for Life at HSUS
    Baltimore, MD
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    Original Message


  • 5.  RE: Shelter Hours Question...

    Posted 03-19-2024 08:59 AM

    Objective-insure that every visitor has a safe and pleasant visit.

    Staff-Have to have enough staff to ensure facility is visitor ready sanitation wise and keep it that way thoughout day, enough staff on floor to assist and manage visitors whereabouts and safety, enough customer service staff to answer phone, greet customers, perform all adoption related services. 

    Season-We are in a northern tier location. heavy tourist industry  in summer,ghost town in winter.

    We are limited by budget for staffing and this is primarily what drives our hours so that we meet the objective of customer service and safety. We have been creative in processes to maximize access and service during operating hours.

    Hours-

    Sat/Sun- closed, 2 floor worker/minimal clean protocol/ access by phone 8-2.,

    Mon open 11-2,  3 - 4 floor workers( varied shifts), 2 reception/adoption workers/full clean 8-11.

    Tues- Fri 11-5,3-4 floor workers( varied shifts), 2 reception/ adoption workers, full clean 8-11. Super cleans are worked in on specific areas throughout week.

    Myself as manager varies.Closed holidays.

    Reception covers absenteeism on floor. I cover absenteeism on floor and reception. 

    No one idea is a one size fits all ... 



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    Rochelle Hamp
    Executive Director
    Headwaters Animal Shelter
    MN
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    Original Message


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