Jason, doing a needs assessment before you build already puts you ahead of most people who make tools for this sector. Filling out your survey now.
A few things from the ground that might save you time.
Small orgs don't struggle to track data. They struggle to keep tracking it once the person who set up the sheet gets busy or burns out. Any tool that needs weekly hand-entry dies by month three. Build for the org that has ten minutes, not the org that has a data person.
The metrics that matter to a small rescue are often not the ones that matter to funders, and both are real. Intake, length of stay, live release, cost per animal. But also the stuff funders never ask for, like how many families they talked out of surrendering before an animal ever came in. If your dashboard can capture prevention and diversion, not just what happened after intake, you'll be building something most of the big software still ignores.
The hardest part is not the dashboard. It's getting clean input without turning a volunteer into a data clerk.
I've spent the last year building shared reporting infrastructure for rescues and shelters, so I've hit most of the walls you're about to hit. Happy to talk if it's useful. No pitch. I just don't want you paying the expensive way for what I already learned.
BJ Adkins
Animal-Angels Foundation
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Join The Shift To Prevention.
BJ Adkins
Founder/Director
Animal-Angels Foundation
Pinson, AL
calendy.com/animal-angels
bjadkins@animal-angels.organimal-angelsfoundation.org
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