Animal Welfare Professionals

Behavior Helpline: Resources and Email Templates

Created by: Heather Kalman, CPDT-KA, SBA, ABCDT and colleagues

• This document contains resources (links to videos and handouts) and email base templates that may be sent to Behavior Helpline clients requesting training advice and guidance.
• These templates should be modified for each request.
• Clients may need to complete comprehensive behavioral questionnaires prior to the templates below being provided.
• To find a topic in this document, use “Ctrl+F” and enter key phrases such as:
  • • Enrichment
    • Jumping
    • Mouthing
    • Litter box avoidance
    • And more!
• Aggression requests should be directed to in-person services.