Hi gomdal. We have some overarching strategic goals which include Highest Quality Care for Animals, Elevated Stature in the Community, Being a Community Leader in Animal Welfare, Mobilizing the Community on Working Toward our Vision, and Long Term Sustainability. We then have performance measures related to each goal area. Those measures were difficult to devise too. I suppose one the best things I could do is highlight and emphasize those goals to staff and then allow them to come up with their own goals based on the organization's goals and values.
#PeopleManagement