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Animals getting lost post-adoption

  • 1.  Animals getting lost post-adoption

    Posted 01-13-2020 01:07 PM

    Good afternoon,

    I'm curious how other shelters handle problems with adopters losing their pets right after bringing them home. Also, how prevalent is this problem in other shelters?

    I volunteer at a high volume municipal shelter and it *seems like the number of pets lost right after being adopted is increasing. There have been days where we've had multiple dogs reported lost (last week we had 3 dogs out of 19 adults adopted lost on the same day they went home). We don't usually hear as much about missing cats though I'm sure they happen more than we know. Many of our volunteers are very active on lost/found pages in our community and we have a large community network who identify and post lost/found pets, help with printing/posting posters, searching and trapping when necessary, and sadly, sometimes picking up deceased pets. Perhaps because of this community network we are just better at identifying the lost animals more now, but it *seems like it is an increasing problem.

    Of course for the staff and volunteers who have built a relationship with these pets, it is very upsetting and demoralizing to see so many get lost after finally finding them a home. Some of the things we do include: dogs go home with a martingale collar and we encourage the adopter to purchase a leash if they don't have one, cats are in carrier boxes, counsel adopters about flight risk during the car ride and after they get home.

    • How frequent does your shelter experience lost pets shortly after adoption?
    • What measures do you use in your shelter that are working to prevent this?

    #AdoptionsandAdoptionPrograms


  • 2.  RE: Animals getting lost post-adoption

    Posted 01-13-2020 05:13 PM

    I am the Adoption Coordinator for Blind Dog Rescue Alliance.  One very important aspect of our adoption program is microchipping.  All of our dog go to their new home microchipped.   Until that chip is registered to the adopter, it can be traced back to us.  So if a dog is lost and then found and subsequently scanned for a chip, either the owner or our rescue can be contacted.


    #AdoptionsandAdoptionPrograms


  • 3.  RE: Animals getting lost post-adoption

    Posted 01-14-2020 06:07 AM

    Our chips, from Found Animals Registry, are registered both to the adopter AND to us for life.


    #AdoptionsandAdoptionPrograms


  • 4.  RE: Animals getting lost post-adoption

    Posted 01-14-2020 08:12 AM

    Ours as well.  It still amazes me as to how many dogs are not microchipped.  It's so important!


    #AdoptionsandAdoptionPrograms


  • 5.  RE: Animals getting lost post-adoption

    Posted 01-20-2020 07:02 AM

    We do the same with our chips.  Primary contact is the adopter and we are secondary.


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  • 6.  RE: Animals getting lost post-adoption

    Posted 01-13-2020 05:13 PM

    Wow, I must say as a volunteer I don't hear this much at our shelter BUT you sound to have many, many more animals.

    It happens occasionally and I believe when they are "lost" the majority of adopters then do not respond to calls...):

    I do know some of our animals are labeled as "escape artists"--jump over fencing, slip collars, etc and this is part of the assessment and pre-adoption counseling.

    Maybe you could survey these adopters to get the data you need to help prevent as much as possible. Good luck and thanks for all you do!!


    #AdoptionsandAdoptionPrograms


  • 7.  RE: Animals getting lost post-adoption

    Posted 01-14-2020 07:00 AM

    I volunteer with the Humane Society of McCormick County, a small group in rural SC. We were having the same problem. We ordered ID tags for all our dogs and they are attached to ever collar. We tell adopters to leave it on until they have a chance to get their own and then they can just return the tag when it is convenient for them. Whether we get the tag back or not, it is worth the investment. We also microchip all of our dogs but in our area, some people do not take them to be scanned and an ID collar is just a faster way to get them back.

    ID tags are only a dollar a piece from chilidogtags.com.


    #AdoptionsandAdoptionPrograms


  • 8.  RE: Animals getting lost post-adoption

    Posted 01-14-2020 07:33 AM

    We provide a handout on what to do if you have lost your pet and point out the sheet at the time of adoption.  We also microchip all animals and send them home with an ID tag for their collar.  For flight risk dogs, we require that they go home with a martingale collar.  Every dog must have a secure fitting collar and leash before we will let them out of the door.  Cats need to be in a carrier.  It's about as proactive as we can be.  There comes a point when adopters are only hearing a portion of what we are telling them, and I know many do not open their adoption folder once they leave the office.  It is definitely disheartening to have an animal come up missing so soon after adoption when we stress the risk over and over.  From the conversations that we have had with people that were willing to talk about it, we have found that they believe the new pet will act like their last pet.  Their dog never left the yard, which I know, we have all heard that before too.  Also doing too much too soon, taking the new pet out to visit everyone they know and the animal is out of sorts from so many new experiences in a short period of time and it gets spooked or a door gets left open and it bolts.  Another one is that they called for the dog to come back but it acted like it didn't know its name.  So, we try to address these common reasons that pets get lost but make it short and sweet so not to lose their attention.  As for the frequency in this happening, we do not see it a lot so we are fortunate or like another post said, the microchip is not being looked for so we have no idea that an animal is even missing.


    #AdoptionsandAdoptionPrograms


  • 9.  RE: Animals getting lost post-adoption

    Posted 01-14-2020 08:14 AM

    Michelle, would you be able to share your handout?  It's a great idea.  I'd be interested to see it.


    #AdoptionsandAdoptionPrograms


  • 10.  RE: Animals getting lost post-adoption



  • 11.  RE: Animals getting lost post-adoption

    Posted 02-03-2020 12:26 PM

    Thank you for sharing


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  • 12.  RE: Animals getting lost post-adoption

    Posted 01-15-2020 11:47 AM

    Adopters must be educated before taking the animal home. What is "common sense" to us may be completely new to an adopter. They may have no idea that a Husky can scale a 6' fence or a scared dog will push through just about any opening or weak point. 


    #AdoptionsandAdoptionPrograms


  • 13.  RE: Animals getting lost post-adoption

    Posted 01-16-2020 02:58 PM

    It seems to be an  education issue.  People adopt who are not necessarily ready and prepared for everything they will encounter.  This is perfectly understandable.  However, in the era we live in now, the information we have at our fingertips is amazing.  How to best educate adopters either before they adopt or immediately after. What are the basics and essentials every cat and dog guardian needs to know and perhaps even given a test before adoption.  I understand people might think this sounds cumbersome, but the information is there, if people were to avail themselves.


    #AdoptionsandAdoptionPrograms


  • 14.  RE: Animals getting lost post-adoption

    Posted 01-17-2020 10:13 AM

    Generally, people cannot retain everything that you tell them during adoption counseling. Plus, accidents happen like a neighbor coming over and not shutting the door fast enough. The idea of giving them an instruction sheet of what to do if their cat or dog gets lost is a great idea. We also found that making sure all our dogs have ID tags on them, with our contact info, when they are adopted has really helped. We often get called within 30 minutes of an animal getting away from their new adopter / foster. The adopter can replace the ID tag at their convenience. 


    #AdoptionsandAdoptionPrograms


  • 15.  RE: Animals getting lost post-adoption

    Posted 01-17-2020 09:39 AM

    Realizing this is a forum open to all view points and suggestions, here is a thought.  This is nothing more than "what if".  Does anyone have experience with using video to teach adopters a few basic requirements before adopting?  Perhaps a room in the shelter with a screen or if more advanced, an online or app that adopters are required to view and take a short quiz afterward with the very questions that are now on your adopter's  applications and including some instruction you wish all adopters had.


    #AdoptionsandAdoptionPrograms


  • 16.  RE: Animals getting lost post-adoption

    Posted 02-12-2020 02:21 AM

    I don't have experience with this at a shelter. I did homeschool 8 adopted children, some adopted as teens. All were paired to train dogs with a trainer till adopted. It was part of a graded class. In that class I also showed many videos from our large main library on dog language and behavior. All could accurately gauge a dog's body language. I was stunned to see my 6 year old comment on a new foster and what dogs it wouldn't get along with! This is a wonderful idea, especially if paired with some live dog examples after! This is how I helped them learn to truly see the subtle signs, and watch the whole body of the dog.

    In addition to the class, it allows shelter personnel to have an opportunity to gain the trust of an adopter. I believe that additional contact, if adopters were encouraged to call if they have a problem, might help more dogs maintain a permanent placement.


    #AdoptionsandAdoptionPrograms


  • 17.  RE: Animals getting lost post-adoption

    Posted 02-12-2020 02:05 AM

    I'm not working at a shelter, but I do specialize in fostering terrified dogs. In 20 years I've seen about everything a dog can do, when they are motivated. It's humiliating to be in rescue 20 years and have a dog get loose but it happens, even to seasoned experts. I worked for a vet for 8 years and never witnessed  many of the behaviors I see in dogs I foster. I'm often amazed more animals don't bite in the shelter, or when new owners disobey instructions (even instructions in written contracts reviewed with them), Many of the animals at shelters may have survived on their own. To them escaping to the streets may seem safer than a new home with strange smells, and maybe even strange animals that are not welcoming. I've thought about many of the shelter problems. I'm convinced we need to change how shelter adoptions are done. To me, the adoptions should not be complete till the entire family has attended training classes with the pet at the shelter. The family MUST crate till the dog is acclimated. They need to walk the animal for the first month, not turn it out in a back yard. They need to understand the bond with the animal is not from them simply adopting them. It's about working to earn that bond. Dogs surviving abandonment absolutely require a routine. Shelters need to add to the training class a class on truly bonding with your dog. Good bonds are built on daily inputs of time, attention, and love. I believe most of the general public has little idea how to make such a bond. I want to believe if they were led to understand, and encouraged it was worth it, more would try. They need to see some movies on dog behavior and communication. If they learned more to "speak dog", it would help build a better bond. Pets should not endure "the luck of the draw". We owe them more than this. We need to change the trajectory of this country's relationship with pets. Rescues have their place but I believe the next revolution is in the hands of the shelters. I understand fully this is not practical in larger shelters, but why not try in some of the smaller shelters and publish the results?

    Finally, I have a smaller practical solution... I had a foster escape and spent 5 days in brutal frigid temperatures searching for him, even after we witnessed him get a glancing blow crossing a highway. Eventually we were able to wear him out, and with the amazing help of the community and social media, we caught him. That nightmare changed everything for me! I searched for a GPS tracker that would last at least 10 days. Normal pet trackers might suffice for a friendly dog who knows the owners, but we need to account for a terrified dog who cannot be trapped, and is running. We found a rechargeable car GPS unit that lasts 10-14 days. The unit has a waterproof case, my husband attaches to a thick biothane collar. The unit hangs looser on the neck because of the size, but they wear a secondary collar closer to their ears for any leash. This way if they slip the leash collar, they are still wearing the GPS one. Every new dog I have, and any continued escape risks wear them. I cannot express how they have changed things! The cheapest 2G models are around $50. The newest are around $100. The case $20, and collar $10-20. The shelters could easily obtain them directly from manufacturers, for probably 70% lower cost. We put them on 90 minutes between GPS pings to prolong battery life. I believe the company can do much longer. If they escape, it's easy to access the website, log in and change the locator to more often. They can also be set of to have a geo fence that alerts your phone if they leave the area. If people recharge every other night, the dog has 10-14 days to be caught. In a suburban area that should be enough. Recently we moved to a farm, next to a 500 acre park and 3000 acres of conservation land. For my two worst escapees, we are adding a GPS tracker for construction equipment to the back a tactical  dog vest. It can last 6 mos on 1x/day ping. It can also be changed but has much longer battery life, after the smaller unit might be out of battery. I know this might seem like overkill but I refuse to let an animal die when we have the technology to stop it. Shelters could have people put a deposit on the equipment, returned at 3 mos, once pet has settled in. It gives the shelter another opportunity to talk to the owner and gain information about how the placement is working out.

    Finally, I know shelters don't microchip the pet to their shelter, but WHY NOT? You saved the pet once, don't you owe it to be their safety net, in case an adopter abandons them? If the adopters KNOW the shelter stays the primary contact, always contacted if the animal is adopted, it decreases adoptions from people who know they dump animals. If animals are placed better, you won't get many returns. I have proof. I have hundreds of dogs chipped to me, mostly Saint Bernards I fostered. I vetted them and suspected the rescue might fold. It did, but I've never had one dumped. One escaped and was picked up, but the family had claimed it before I got the message. I hope this may encourage shelters to microchip and be dedicated to the animals they save.

    I'll leave you with a picture of my two worst escape risks wearing their GPS collars..

    Holly M. Albrecht

    St. Louis, MO

    Former Human doctor, animal foster X 20 years


    #AdoptionsandAdoptionPrograms



  • 18.  RE: Animals getting lost post-adoption

    Posted 03-03-2020 02:11 PM

    A short bullet point hardcopy of must haves, prior to the adoption is a must. A volunteer or staff member can review the information and a hard sent. Emphasize common behaviors 

    shelter pets display when in a new environment and emphasize its always better to error in the side of caution.


    #AdoptionsandAdoptionPrograms