Laurel -Great questions. Our AI veterinarian is designed as a support tool for adopters, not a replacement for professional veterinary care. The system was developed with input from seasoned veterinarians and trained on reputable veterinary resources (publicly available veterinary guidelines, peer-reviewed literature, and established animal care resources) aligned with current veterinary standards and best practices. It helps answer common questions about health, behavior, nutrition, and early warning signs that may indicate a pet should see a veterinarian.
A few important safeguards are built in:
• Clear disclaimers explain that the tool provides educational information only and does not diagnose or replace a licensed veterinarian.
• Escalation guidance is included. When symptoms suggest a potential medical issue, the system directs users to contact a veterinarian or emergency clinic (again, we only refer to independent veterinarians and will be providing price transparency soon).
• The system is designed to avoid giving definitive diagnoses or prescribing treatments.
The goal is to help new adopters get reliable guidance in moments when they might otherwise search random forums or social media for answers. Many rescues struggle with post-adoption support, and tools like this can help owners recognize issues earlier and seek proper care.
We absolutely agree that veterinary decisions should ultimately be made with a licensed professional, and the system consistently reinforces that.
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Ryan Howard
CEO
GetBuddy.com
NY
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Original Message:
Sent: 03-06-2026 10:29 AM
From: Laurel Wilton (She/Her)
Subject: Community Conversations - 03/02/2026 - What Happens After They Go Home?
I'm curious how reliable this vet advice is. Is there a disclaimer or a waiver they have to sign in case the information the AI gives is incorrect or not the best path forward for the animal? What kind of advice is the AI giving and what is it trained on? I can see how this may be useful but I am a little weary.
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Laurel Wilton
Feline Welfare Supervisor
Nebraska Humane Society
Original Message:
Sent: 03-05-2026 06:33 AM
From: Ryan Howard
Subject: Community Conversations - 03/02/2026 - What Happens After They Go Home?
GetBuddy has already built an AI veterinarian trainer that gives adopters instant guidance on health and behavior.
Next month we will launch a new version that helps adopters:
Evaluate and discover ethical pet food brands
Find independent veterinary clinics
See transparent pricing for veterinary care
Later this year we will add automated adopter follow-ups. Rescues will be able to set timelines such as three, six, or nine months, and our system will automatically check in with adopters. The responses will flow directly back into our free rescue management system.
We're excited to roll this out and would love feedback from the community on how we can improve it. Thank you in advance.
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Ryan Howard
CEO
GetBuddy.com
NY
Original Message:
Sent: 02-24-2026 12:38 PM
From: Sheila Kouhkan
Subject: Community Conversations - 03/02/2026 - What Happens After They Go Home?
Updated 3/2/26 at 1:17 pm - Recording now available to watch on-demand!
Enter here for a chance to win the March Community Conversations giveaway after watching live or on-demand.
Please note: All views expressed on these calls are not necessarily endorsed by Maddie's Fund.
We hope to see you on the next Maddie's Community Conversation on Monday, March 2, 2026 at 11am PT / 2pm ET for " What Happens After They Go Home?" with Dr. @Emily Weiss and Dr. @Mike Greenberg.
Understanding the early post-adoption experience is critical to supporting animal welfare, strengthening the human–animal bond, and improving shelter practices. While most adopters report high satisfaction, behavioral and care-related challenges are common. Drs. Weiss and Greenberg will share about their recently published study that used the Petszel platform to evaluate early post-adoption outcomes across more than 22,000 dog and cat adopters from 112 shelters and rescue organizations.
This session is especially relevant for adoptions and foster staff & volunteers, return to home & intake prevention staff, behavior staff & volunteers, marketing & communications staff, and the kitties - but all are welcome!
🔑 Key Takeaways:
- Just because people say "everything is going well" after an adoption doesn't mean that everything is perfect.
- Detailed and subtle questions are required to really understand how things are going in the post-adoption period.
- A relatively high proportion of adopters are seeking and engaging with veterinary care in the first weeks following adoption.
Don't forget! Maddie's Fund will be giving away up to $10,000 in grants each month! You can enter for a chance to win each time you attend a call or watch it on demand during the month by completing the monthly giveaway drawing entry form.
Register for Community Conversations hosted via Zoom.
🧠 Got Topic or Speaker Suggestions?
We want to hear your ideas! If there's a topic you're curious about or a speaker you'd love to hear from, please share your suggestions with us on our Community Conversations Suggestions thread.
Looking forward to being in community with you!
#AccesstoCare
#AdoptionsandAdoptionPrograms
#DataandTechnology
#EducationandTraining
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Sheila Kouhkan
Senior Education Specialist
Maddie's Fund
CA
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