One specific way we could shift our shelter's medical decision-making toward a more intentional spectrum of care is by developing a clear, tiered care protocol that guides when animals need immediate veterinary attention versus when they can be safely supported in-house with staff-led care and monitoring.
As a small shelter, we strongly believe that every animal deserves medical care and a chance at a happy, healthy life. Currently, we tend to send every animal to a veterinarian, even though we do not have one on staff. We are fortunate to work with a highly recommended veterinary partner and to receive support from Best Friends Animal Society, which helps us with medical resources, transport, and solutions for harder-to-place animals. However, always defaulting to a vet visit can sometimes strain our limited resources and delay care for more urgent cases.
By creating a simple spectrum of care protocol-such as defining basic, moderate, and urgent care levels-we can ensure that each animal receives appropriate and timely care based on their condition, while also being mindful of our capacity. For example, minor issues could be managed in-house with approved protocols and monitoring, while more serious or urgent conditions would still be escalated to our veterinary partner right away.
This approach would allow us to stay true to our mission while using our resources more effectively, strengthening our partnership with our veterinarian, and ultimately helping more animals receive the care they need.
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Alycia Saldana
ACO
LYMAN ANIMAL CONTROL
WY
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Original Message:
Sent: 04-20-2026 12:06 PM
From: Sheila Kouhkan
Subject: Community Conversations - 04/20/2026 - Uncovering Insights on the Latest in Shelter Medicine Research
Thanks to our speakers, Drs. @Chumkee Aziz, @Petra Cerna, and @Emily McCobb - and everyone who joined us today!
We would love to hear from you in response to today's reflection question: What is one specific way you could shift your shelter's medical decision‑making toward a more intentional spectrum of care, so that the care you provide aligns with your mission and resources?
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Sheila Kouhkan
Senior Education Specialist
Maddie's Fund
CA
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