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Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

  • 1.  Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-18-2025 01:28 PM

    Updated 8/25/25 at 2:24 pm - Recording now available to watch on-demand!

    Enter here for a chance to win the August Community Conversations giveaway after watching live or on-demand.

    Please note: All views expressed on these calls are not necessarily endorsed by Maddie’s Fund.

    We hope to see you on the next Maddie's Community Conversation on Monday, August 25, 2025 at 11am PT / 2pm ET  for a panel on "Coupled Up: Matching Pets and People Through Barrier-Free Adoptions."

    Panelists include: 

    A new bombshell has entered the Villa! What does Love Island USA have to do with barrier-free adoptions? Fans of the hit show know that exploring connections are encouraged and often lead to everlasting love. In this chat by the virtual firepit, learn how Pasadena Humane and Animal Protective Society of Durham are coupling pets up with loving adopters through inclusive, welcoming practices resulting in more adoptions.

    This session is especially relevant for adoptions and foster staff,  volunteers, and marketing & communications teams - but all are welcome! 

    🔑 Key Takeaways: 

    • Removing barriers from adoptions can help increase engagement with your community while increasing trust and raising adoption rates.
    • Examples of how leadership can be open to new ideas to encourage adoptions
    • Creative initiatives to promote animals and support adoptions
    • Understand the needs of your community can help you grow as an organization as you shift to meet them

    Don't forget! $10,000 in grants each month! Maddie's Fund will be giving away up to $10,000 in grants each month! You can enter for a chance to win each time you attend a call or watch it on demand during the month by completing the giveaway drawing entry forms that will be shared in the chat during the calls.

    Register for Community Conversations hosted via Zoom: https://maddies.fund/CommunityConversationsRegistration2025
    If you have not re-registered for the new season, please do so today. 

    🧠 Got Topic or Speaker Suggestions?
    We want to hear your ideas! If there's a topic you're curious about or a speaker you'd love to hear from, please share your suggestions with us on our Community Conversations Suggestions thread

    Looking forward to being in community with you! 


    #AdoptionsandAdoptionPrograms

    ------------------------------
    Sheila Kouhkan
    Senior Education Specialist
    Maddie's Fund
    CA
    ------------------------------



  • 2.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-18-2025 03:20 PM

    As a Love Island fan, I am so looking forward to this talk! Love that shelters are thinking about how to bring folks in through pop culture.



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    Allison Cardona
    Director
    Wallis Annenberg Petspace
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  • 3.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-19-2025 01:00 PM

    Excited to hear how Pasadena Humane and APS of Durham are using barrier-free adoptions and creative ways to connect people with pets.



    ------------------------------
    Saranggre Will
    N/A
    N/A
    CO
    ------------------------------



  • 4.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 10:17 AM

    So excited for this presentation! Looking forward to connecting with you all.



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    Isabelle Nidetz
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  • 5.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 12:17 PM

    Incredible conversation! Love the pick your price suggestion for adoption fees. 



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    Allison Cardona
    Director
    Wallis Annenberg Petspace
    ------------------------------



  • 6.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 12:21 PM

    Unanswered question from the chat: 

    "Vanessa, do you share your information on what you do with other shelters in NC?" - @Anita Selby



    ------------------------------
    Community Conversations
    Community Conversations Committee
    Maddie's Fund
    CA
    ------------------------------



  • 7.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 01:50 PM

    Hi Anita! 
    We do! We have a fantastic ED who has great connections with some of the shelters in our surrounding counties. By building those connections we are able to reach out and share ideas and information that helps color our decisions and make sure we are moving in the right direction. 



    ------------------------------
    Vanessa Tucker
    Customer Service Manager
    Animal Protection Society of Durham
    NC
    ------------------------------



  • 8.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 12:22 PM

    Unanswered question from the chat:

    "Do you see a lot of surrenders due to housing concerns?" - @Azure Belcarris



    ------------------------------
    Community Conversations
    Community Conversations Committee
    Maddie's Fund
    CA
    ------------------------------



  • 9.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 02:21 PM

    We don't see too many surrenders due to housing concerns. Typically when people approach us about surrendering their pet we'll ask them if there's anything that could help them keep their pet. When it comes to housing, we have pointed people to HEART LA - they are an excellent resource for people who may lose their pet due to housing circumstances. I would say the main reason for owner surrender at the moment is for behavioral or health reasons.



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    Isabelle Nidetz
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  • 10.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-26-2025 08:55 AM

    We are in middle Georgia. I would say we get about 5 emails a week stating loss of housing or housing instability as the reason for surrender. We get around 40-50 requests a week. So about 10% of owner surrenders

    One of the top reasons given in surrender requests is finances, followed by having to move and housing won't allow pets.  All of those kind of tie into housing concerns and the 3 categories together are probably 30% of requests. 
    The others typically are Relative passed and no one will take pets and found strays



    ------------------------------
    Sarah
    Paws in Middle Georgia Animal Rescue
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  • 11.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 12:22 PM

    Unanswered question from the chat:

    "I am with a volunteer based Rottweiler rescue and I would love to promote more flexibility with adoptions, but our board's experience is to not trust the public. My cohorts tend to not believe people when they say they have their dog on heart worm preventative. Don't believe people when they say they do positive training and use prong collars. Ugh. We have a 21 year age requirement for adoption. They think one day adoptions end up getting the Rottweiler back in a shelter. What can you suggest to help us reduce the log jam?" - @Adriane Blaesing



    ------------------------------
    Community Conversations
    Community Conversations Committee
    Maddie's Fund
    CA
    ------------------------------



  • 12.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 02:33 PM

    Hi Adriane - thank you so much for volunteering for a Rottie rescue! This is an excellent question. This might be an opportunity to look at taking a "baby step" into being more flexible with adopters. If you have access to data in your organization, it would be important to look at the cost of care for your animals (how much does it cost to care for 1 dog each day?) - by delaying adoptions to people, you could be costing your organization thousands of dollars in animal care. Another way to look at it, is that by making something a requirement, you may make more people inclined to lie about things on an application. Your application for adopters could ask "Tell us about your experience with heartworm preventatives". That way you can have a conversation with someone and educate them on the subject if they were unaware. I would recommend trying some baby steps and see if there's any data you can collect to help support these changes. If the messaging from leadership is that these groups of people don't deserve to have a Rottie, that's not fair to that community member who is an advocate for the breed. 



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    Isabelle Nidetz
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  • 13.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-27-2025 10:00 AM

    Hi Adriane,

    I assume your rescue requires an application for a dog; if they don't - they need to. On an application you require the name of their present or previous vet, then the vet is called and asked the questions about heart worm preventatives, vaccine history.  It's the only way you can guarantee the future health and well being of the dogs in your care.  After that, a home visit by one of your volunteers is mandatory.  In our rescue it's all about the dogs - not the applicants, and we turn down many applicants before the best home is found for our dogs. 



    ------------------------------
    Karen Bevan
    volunteer
    ARCBCR
    VA
    ------------------------------



  • 14.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 12:23 PM

    Unanswered question from the chat: 

    "I would like to know some tips on introducing and housing new pets together?" - @Azure Belcarris



    ------------------------------
    Community Conversations
    Community Conversations Committee
    Maddie's Fund
    CA
    ------------------------------



  • 15.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 02:35 PM

    Hi Azure! Thank you for attending and for asking this question. I'm going to point you to our Behavior Resource page for Pasadena Humane Behavior Resources - Pasadena Humane You can find all sorts of handouts for adopters under the "Resource Library" section. Anyone can use this information. Feel free to use it!



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    Isabelle Nidetz
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  • 16.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 12:24 PM

    Unanswered question from the chat:

    "What is the biggest adoption myth your organization has busted?" - @Mary Ippoliti-Smith



    ------------------------------
    Community Conversations
    Community Conversations Committee
    Maddie's Fund
    CA
    ------------------------------



  • 17.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 03:00 PM

    I would say the biggest myth is the idea that people are the problem when in fact they are the solution! Working with your community and finding what resources they need to retain their pets during crisis helps build a bond of trust and will make them your biggest advocates. 



    ------------------------------
    Vanessa Tucker
    Customer Service Manager
    Animal Protection Society of Durham
    NC
    ------------------------------



  • 18.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 12:24 PM

    Unanswered question from the chat:

    "I'd love to hear how many are on your marketing team? Our marketing is largely volunteer based (or one of the many tasks already-stretched thin staff do) and it is hard to stay timely when adoptable animals are changing so frequently and market them in the best possible way. That also includes promoting adoption events." - @Alycia Norton
     



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    Community Conversations
    Community Conversations Committee
    Maddie's Fund
    CA
    ------------------------------



  • 19.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-26-2025 09:46 AM

    When I first started working here (2017) we had 3 people on the marketing team. Since then, we have grown to have 7 people. We do ask that volunteers collect content for us - new photos/cute videos for us to share. And we'll re-post content that people tag us in. I will say we do run into the same problem of keeping up with the animals that are available. 



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    Isabelle Nidetz
    ------------------------------



  • 20.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 12:26 PM

    Unanswered question from the chat: 

    "Do people need to make a decision right when they come to your shelter?  Do you give them time to make this big decision?" - Katri Brewer



    ------------------------------
    Community Conversations
    Community Conversations Committee
    Maddie's Fund
    CA
    ------------------------------



  • 21.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-26-2025 09:48 AM

    If an animal is spayed/neutered and ready to go home, we do make the ask. We do give people space to talk it over, and will come back to see if they have made a decision. If people aren't ready, they can go home and think about it, however we do not hold the animal for that person. If the animal is still available the next morning, they can call us and let us know they would like to move forward. We haven't had issues with people feeling pressured. It's all about your approach!



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    Isabelle Nidetz
    ------------------------------



  • 22.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 12:27 PM

    Unanswered question from the chat:

    "Is anyone doing anything to promote adoptions with families who have special needs family members? ADHD or similar? - @Debra Schafer



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    Community Conversations
    Community Conversations Committee
    Maddie's Fund
    CA
    ------------------------------



  • 23.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-26-2025 09:51 AM

    We haven't done that at our organization - but I absolutely love this idea. I think it's great to think about how we can be more inclusive and invite people from all walks of life to adopt! So far, we have a senior adoption program - where senior adopters can adopt a senior pet for free. We also waive adoption fees for active military and veterans. Many many years ago we also had a deaf dog that was adopted by a family with a deaf daughter. It was absolutely beautiful! I love the way you are thinking Debra - I think that is very creative.



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    Isabelle Nidetz
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  • 24.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 12:27 PM

    Unanswered question from the chat:

    "Do you have conversations with adopters about aversive training tools/techniques? How does this impact outcomes?" - Shelley Joaquin



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    Community Conversations
    Community Conversations Committee
    Maddie's Fund
    CA
    ------------------------------



  • 25.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-26-2025 09:55 AM

    Thank you Shelley for this question! It comes up often. People usually are unaware of the harmful impacts of aversive training tools. We approach it with kindness and come from a place of understanding. We'll talk about the facts and how those techniques are harmful to the animal and to their relationship with the pet. Usually people are understanding and appreciative of the information. It's important to come from a non-judgmental perspective. It is rare that someone stays firm about their view. It's also helpful to share from your own experience.



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    Isabelle Nidetz
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  • 26.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 12:28 PM

    Unanswered question from the chat:

    "Which social media platforms generate your best engagement and attention for your promotions?" - @Lawrence Minnis



    ------------------------------
    Community Conversations
    Community Conversations Committee
    Maddie's Fund
    CA
    ------------------------------



  • 27.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-26-2025 09:57 AM

    I believe instagram is where we see the highest engagement! We do see a lot of attention on Facebook too, but it's less than our instagram



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    Isabelle Nidetz
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  • 28.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 12:30 PM

    Thanks to our panelists, @Isabelle Nidetz, @Vanessa Tucker, and @Christine Losorelli, and everyone who joined us today! We would love to hear from you in response to today's reflection question: 


    What's your number one takeaway from today's conversation?



    ------------------------------
    Sheila Kouhkan
    Senior Education Specialist
    Maddie's Fund
    CA
    ------------------------------



  • 29.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 09-16-2025 07:46 AM

    I liked the idea of re-evaluating the forms owners fill out. Making it not feel like a "pass or fail" test, but more inclusive and understanding of the people filling it out. 



    ------------------------------
    Cassie Boyle
    CAP Clinic Supervisor
    St Vincent dr Paul
    AZ
    ------------------------------



  • 30.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 05:04 PM

    Thanks to the 132+ people and paws who joined us on today's Community Conversations call! The recording is now available to watch on-demand. Below you'll find a recap of today's call and the resources shared. 

    Call Recap

    Welcome from hosts

    • Elsa Ramos, Bilingual Adoption Coordinator, Oakland Animal Services
    • Sheila Kouhkan, Senior Education Specialist, Maddie's Fund

    Question of the Day: What's your favorite reality show right now?

    • "Love is Blind" - Leslie Breon 
    • "Love Island USA reunion tonight!" - Allison Cardona
    • "The Great British Baking Show" - Dana Hawks
    • "Pop the Balloon..." - Shafonda Allen
    • "Project Runway" - Jocelyn Bouchard
    • "Secret Lives of Mormon Wives 🙈" - Alex Kastanas Holladay
    • "Dr Poll if that's considered one 🤣" - Mary Dicks
    • "I'm hooked on watching the busted at the border shows!" - Mary Flores
    • "I just watched the documentary about biggest loser - a documentary about a reality show" - Alycia Norton
    • "Ru-Paul's Drag Race" - Andy Cowitt
    • "Bachelor in Paradise and Jersey Shore, haha. very guilty pleasures." - Kelly Clardy
    • "Queer Ultimatum!" - Elsa Ramos

    National Updates

    • HASS Webinar: Data Basics - Building a Smarter Strategy with Data presented by Dr. Josh Fisher, Director at Charlotte-Mecklenburg Animal Care and Control on September 11 at 1 p.m. CT. Register today!
    • The Community Cats Program Management Certificate is an 8-week online course offered through the University of the Pacific. It's perfect for nonprofit leaders, shelter staff, animal control officers, and community cat advocates. Learn how to run effective community cat programs-from mastering TNR and colony care to community outreach, legal considerations, partnerships, volunteer management, and building long-term sustainability. Starting September 15th, materials will be available on demand and live Q+A sessions with instructors and guest experts will be every Friday at 11:00 AM ET. Details and registration here. 
    • Wanda Miller of The Armchair Cat Advocate:  I would be happy to highlight animal welfare organizations on the channel. Free advertising!😊  https://www.youtube.com/@TheArmchairCatAdvocate Email: Thearmchaircatadvocate@gmail.com
    • NACA Survey: NACA is gathering industry-wide insights to help strengthen animal care & control. Please take a few minutes to complete our survey
    • Maddie's Fund Monthly Giveaways:  Now you can enter for a chance to win up to  $10,000!  Enter here for a chance to win CA$H.  Open to all who are watching live or on-demand! Be sure to enter each week you attend! You must be registered in Maddie's Pet Forum to enter. 
    • Maddie's Pet Forum Monthly Giveaway: Maddie's Fund® is giving away a $3,000 grant each month to one lucky Maddie's® Pet Forum member. You'll automatically be entered to win each month when you start a new discussion, reply to a new post.  https://maddies.fund/mpfmonthlygiveaway
    • We would love to hear from you! Have an idea for Maddie's Community Conversations? Interested in hosting? Have a topic or speaker you would like to hear from? Let us know on Maddie's Pet Forum via the Community Conversations Suggestions discussion thread. Or, you can contact us directly by emailing CommunityConversations@maddiesfund.org
    • The celebration continues on Maddie's Pet Forum! In honor of Maddie's Fund's 30th anniversary, we're giving away $1,000 every other month, for engaging on a special anniversary-related post on Maddie's Pet Forum beginning August 1, 2025. Simply comment on this thread during August & September and you will be entered to win.

      #ThanksToMaddie


    Presentation: Coupled Up: Matching Pets and People Through Barrier-Free Adoptions    


    Highlights from the Chat

    • "Shafonda Allen is one of my heroes!  Thanks, Vanessa!" - Mary Ippoliti-Smith
    • "Thanks for being so vulnerable, Christine!" - Mary Ippoliti-Smith
    • "That's so effective! No barriers." - Lisa Pearce
    • "OMG my best friend was so excited about what you guys did for those pets during the fires she was so touched. Thank you so much for what you do!" - Azure Belcarris
    • "My Girl Scout troop of high schoolers came to Pasadena Humane and donated cookies for your staff! Thanks for all your organization does." - Teresa May
    • "It would be awesome to know data about returns before/after barrier-free adoptions, too." - Jory Jolivet
    • "Vanessa, so wonderful to hear all the incredible work you are doing in Durham!" - Allison Cardona
    • "Love the idea of the questionnaires.... and offering crates. People donate crates as their pets pass away or don't need any more so it would be great to offer them to people who never even think about using crates as a means to "keep them in the home".  Wonderful ideas." - Marion Barbato
    • "I worked at a facility with an intake of 23K a year, and there was 3 of us on the marketing team, but largely the posting and pet profile maintenance fell to me, and events/education was posted by my boss. It allowed me to focus on the adoptables, and she was just focused on outreach. I would also say to not overthink content. A cute 5-second video with bullet points about the pet in the caption can get an adoption and engagement. Photos don't need to be perfect, "personality pics" helped us adopt more pets than the perfect photoshoot pics. I also recommend using chat gpt to help write captions, capcut to edit videos. Keep it simple!" - Grace Ariola
    • "Absolutely love it!!! Make it fun! Adopting a new animal should be FUN and exciting for people!!" - Sallie Edwards
    • "We currently have 1 dedicated person with some support from volunteers. We have a volunteer who loves taking professional photos, and she comes to focus on longer term dogs every two weeks. Having her on a schedule is amazing. Otherwise, posting as timely as you can but also scheduling. Sometimes we post animals in a scheduled post who were adopted the day before. Worst case- it's a happy update we can share that they were adopted, and people can celebrate the happy tail." - Kait Cole
    • "This content reached my feed all the way in New York!! SO fun!" - Claire Russell
    • "This is so creative and proved to be really effective. Such a great example of how thinking outside of the box can lead to meaningful results." - Ivy Ruiz
    • "Since much is market-specific, using sports (e.g. NFL, NBA) could also have huge reach and response. And since sports teams have the $$$ and love to do collaborations, seems like a natural fit." - Debra Schafer
    • "Social media is such a valuable tool when it is used with consistency and monitored for community engagement." - Patti Denny
    • "Such great opportunities to engage young/teen volunteers who might be totally tuned in to fun pop culture ideas!" 
    • "People also love to name them, if our engagement is down, we will put out a post asking for name suggestions." - Grace Ariola
    • "Love that the theme is trusting to engage all stakeholders in solving the challenge of clearing the shelters! Thank you for sharing the great ideas. Kudos to you in the success of your shelters!" - Patti Denny
    • "Many times, people in poor, vulnerable, marginalized communities get denied pets when they would make great caregivers. I think it's better to support people to support pets and keep the pets out of shelter." - Wanda Miller
    • "Thank you so much!!!! You all did an awesome job!!!" - Mary Flores
    • "This was such a great conversation today. Thanks so much for sharing!" - Charlotte Otero
    • "Thank you for sharing everything." - Lawrence Minnis
    • Responses to the Reflection Question: What's your number one takeaway from today's conversation?
      • "The power of saying YES." - Mary Ippoliti-Smith
      • "Having a speaker form the East side." - Anita Selby
      • "Have to trust the public and remove barriers!" - Christie Fuentes
      • "Low barrier adoptions need to have support for adopters – educate while the family is there but make sure they know you are still there for them after the adoption." - Mary Flores
      • "I plan to talk with our leadership team about revisiting our application process to start." - Patti Denny
      • "Love "Pick Your Price" event!" - Andy Cowitt
      • "Giving the hard ones a chance." - Azure Belcarris
      • "The enthusiasm for pushing forward." - Michelle Russillo
      • "Importance of guiding potential adopters thru education rather than just denying the app." - Kristen Streeter
      • "Educating is important! Understanding." - LaTonya Smith
      • "Education and support!" - Grace Ariola
      • "There's a lot of misinformation surrounding barrier free adoptions." - Wanda Miller
      • "The importance of connection and relationships." - Kristen Petty
      • "Insights on fostering/adoption." - Ken Hopkins
      • "The number one takeaway is how to engage the community with unique marketing campaigns." - Ellen Mandel-Steiner
      • "Thank you so much! The idea of providing education post-adoption has me thinking!" - Kim Lewis
      • "Yes.open adoptions." - Laura H.
      • "Humane education is so important." - Eileen Smulson
      • "Marketing campaign!" - Jennifer Powers
      • "Takeaway - trust the community to do what's right, appeal to multi-languages, and incorporate pop culture references to make it more fun!" - Lind Archipov
    • "Elsa, you were perfect! Going to miss you!" - Ivy Ruiz



    ------------------------------
    Sheila Kouhkan
    Senior Education Specialist
    Maddie's Fund
    CA
    ------------------------------



  • 31.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-25-2025 09:06 PM

    EXCELLENT alot of important information



    ------------------------------
    heather cicero
    intake cordinator
    Redland dog sanctuary
    FL
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  • 32.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-26-2025 05:50 AM

    Thank you for the relevant information you shared during the presentation yesterday. Big Canoe Animal Rescue currently uses a foster-to-adopt approach providing potential adopters time with the dog or cat before committing to the adoption. We love that it gives the dog/cat a break from the shelter while giving the family an chance to get to know the animal. We also get valuable information to continue adding to the animal's story just from their behavior while visiting in the home. BCAR is fortunate in that most of the time this works out in the animal's favor and there is a move to adoption. 

    One of the areas we need to continue growing as a shelter is in the space of being able to trust potential adopters and in a timely way. I think conversations are needed for our rescue on how to shift the process to focus more on open conversation rather than on screening out people. Adopters who feel respected are more likely to partner with us and accept post-adoption guidance. Typically, BCAR does not experience a lot of returns once an adoption has gone through. However, I would also like to see BCAR identify systems for more post-adoption support and follow up with phone calls, training support, and behavior guidance to help new pet owners navigate any challenges they might be experiencing. This will take people willing to do the work, training/level setting to carry out the vision of the shelter and time to get launched.

    Next steps for me will be investigating opportunities for the vets we work with to offer discounted wellness visits for the newly adopted animals and the possibility of securing adoption sponsorships through community partners to ensure we are able to include anyone in our mountain community who has love and the ability to care for an animal even if they can't afford the adoption fee which is currently a set fee and offers little flexibility (another goal for our shelter 😅). 

    Lots to do with room to grow and learn! One step at a time...



    ------------------------------
    Patti Denny
    BCAR Volunteer
    Big Canoe Animal Rescue
    ------------------------------



  • 33.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 08-26-2025 10:00 AM

    Thank you for attending Patti! I love your ideas and I hope the steps go well :)  



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    Isabelle Nidetz
    ------------------------------



  • 34.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 09-05-2025 09:17 AM

    Great information! We, Humane Society of St. Thomas, are moving towards a barrier free adoptions process as well. Our staff is totally on board, it is the volunteers that are struggling. We still have so many volunteers that believe that a house check should be done, vet check, etc. Many of our volunteers also believe that if you can't pay the adoption fee, you shouldn't be bale to have a pet or if its a free adoption, then the adopter will most certainly do bad things. Any suggestions on how to invite the volunteers to get some training? Be willing to read data? 



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    Kristin Dare
    Community clinics coordinator
    Humane society of st thomas
    VI
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  • 35.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 09-05-2025 10:50 AM

    Hi Kristin! Thank you for watching and for being open to reducing barriers to adoption. It is definitely a tough balance when working with staff or volunteers who are not open to the ideas. I think it's really important to share data - some good metrics are length of stay, return rates, adoption numbers.

    Generally, when we do mass fee-waived adoption events, our return rate stays the same. There's no increase.

    I also like to communicate to our teams that we need to trust our community. When I have presented on open adoptions to team members, I ask people - have you ever had a pet without your landlord knowing? Did you ever get a pet without other people in the household knowing? Have you ever kept a pet outside? Do you think that made you a bad owner? I also stress that people will often put their pets first before themselves.

    Ultimately, we shouldn't be gatekeeping animals because we don't believe people will do the right thing or aren't good enough to own a pet. Open Adoptions allows us to get animals out of the shelter system faster (that animal gets to stay in a lovely home instead of the kennel) and we're able to connect with the client on a different level. I would put it back on the volunteers to say that they should trust their match-making skills and expertise with clients to feel confident that it's a good match. You can definitely catch red-flags in conversation without having to do the back and forth of home checks/vet checks.

    When you build that trust with a client with an open adoptions philosophy, that person will go to you for advice and expertise. When you are closed to adopters, they will go somewhere else to get an animal. It not only is a disservice to the animals in your care but to the community members! 

    I've hosted an in-person training with volunteers that covered open adoptions and customer service recently - it gave people the opportunity to ask us questions and share their feelings. It takes time and baby steps! Feel free to reach out to me if you'd like to see the presentation I gave to our volunteers. 



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    Isabelle Nidetz
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  • 36.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 09-08-2025 09:11 AM

    Thank you so much! I would absolutely love your presentation! I see a volunteer meeting in our near future. :)



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    Kristin Dare
    Community clinics coordinator
    Humane society of st thomas
    VI
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  • 37.  RE: Community Conversations - 08/25/2025 - Coupled Up: Matching Pets and People Through Barrier-Free Adoptions

    Posted 09-08-2025 10:04 AM

    Thank you so much! I would absolutely love your presentation! I see a volunteer meeting in our near future. :)



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    Kristin Dare
    Community clinics coordinator
    Humane society of st thomas
    VI
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