Animal Welfare Professionals

 View Only
  • 1.  Creating a Foster-Centric Medical Clinic: April 2026 in Maddie's Monthly Foster Connection

    Posted 03-12-2026 01:10 PM

    On Thursday, April 2, 2026, join Maddie's® Monthly Foster Connection at 12pm PT/3pm ET. Jordana Moerbe, Director of Lifesaving Partnerships and Medical Care at Austin Pets Alive!, will be discussing how animal shelters can shift from a kennel-centric medical model to a foster-centric clinic that effectively supports animals living in foster homes. 

    Register for the session so that you can receive notifications about upcoming webcasts and participate in discussions after the webcast.  
     
    Webcast Description:  

    In this discussion, we will review how animal shelters can shift from a kennel-centric medical model to a foster-centric clinic that effectively supports animals living in foster homes. As more shelters place 50% or more of animals in foster care, clinics must adapt their infrastructure, staffing, communication, and workflows to serve both people and pets. The discussion emphasizes guiding principles such as prioritizing quality of life, valuing foster caregivers as essential partners, transparency in decision-making, and treating foster care as a core organizational function. 

    image

    About @Jordana Moerbe: 

    Jordana is a founding member of Austin Pets Alive! with nearly 20 years of experience in animal welfare innovation. She established the nation's largest foster-centric medical clinic-treating 7,500+ cases annually-and now serves as the Director of Lifesaving Partnerships and Medical Care. In this role, she bridges medical expertise with logistics, overseeing both the Medical Program and the APA! Transport Program. A national consultant in disease management and operational efficiency, Jordana specializes in building sustainable transport pipelines and medical protocols that maximize live outcomes. She lives near Austin with her family and a lively collection of farm animals and pets. 


    #FosterPrograms
    #Medicine,SurgeryandSterilization

    ------------------------------
    Kelly Duer
    Senior Shelter Solutions Specialist
    Maddie's Fund
    ------------------------------



  • 2.  RE: Creating a Foster-Centric Medical Clinic: April 2026 in Maddie's Monthly Foster Connection

    Posted 23 days ago
      |   view attached

    Hi everyone,

    We're looking forward to hearing from Jordana Moerbe today about building a foster-centric medical clinic at 12 noon PT/3 pm ET and hope you can join us! 

    Here's the presentation slides, attached. 



    ------------------------------
    Sheila Segurson, DVM, DACVB
    Board Certified Veterinary Behaviorist
    Director of Shelter Solutions
    Maddie's Fund
    Pleasanton CA
    9258608284
    ------------------------------

    Attachment(s)



  • 3.  RE: Creating a Foster-Centric Medical Clinic: April 2026 in Maddie's Monthly Foster Connection

    Posted 23 days ago

    Absolutely great presentation, Jordana. It did bring up a lot of different features and everything that we're actually building into the AWRN. I did send you an email about maybe we connect and see how we could help each other. Some of the other programs that you have going on at Austin Pets Alive as well.



    ------------------------------
    BJ Adkins
    Founder/Director
    Animal-Angels Foundation
    Pinson, AL
    bjadkins@animal-angels.org
    animal-angelsfoundation.org
    ------------------------------



  • 4.  RE: Creating a Foster-Centric Medical Clinic: April 2026 in Maddie's Monthly Foster Connection

    Posted 19 days ago

    Thank you, BJ. I'd love to connect! 



    ------------------------------
    Jordana Moerbe
    Shelter Support Director
    Austin Pets Alive
    TX
    ------------------------------



  • 5.  RE: Creating a Foster-Centric Medical Clinic: April 2026 in Maddie's Monthly Foster Connection

    Posted 22 days ago

    Hi everyone,

    @Jordana Moerbe shared some incredible tips about building a foster-centric medical clinic- amazing tips that will help orgs with physical shelters as well as those that are foster-based.  Whether you're well-resourced or not so much, Jordana has ideas that help you to provide better support to your foster caregivers and increase organizational efficiency.  Here's the recording if you missed it, and i've attached handouts that were requested.   

    Jordana has SO much knowledge and experience, and will be here for the next few days if you have any questions!

    If you'd like a certificate of attendance for continuing education credit, please watch the recording on Maddie's University. 



    ------------------------------
    Sheila Segurson, DVM, DACVB
    Board Certified Veterinary Behaviorist
    Director of Shelter Solutions
    Maddie's Fund
    Pleasanton CA
    9258608284
    ------------------------------



  • 6.  RE: Creating a Foster-Centric Medical Clinic: April 2026 in Maddie's Monthly Foster Connection

    Posted 20 days ago

    This resonates deeply. We've been building foster rescue management software (Furball Rescue) specifically for organizations making this transition - where animals are distributed across foster homes rather than centralized in a facility.

    The medical tracking challenge is real. When a foster has a dog on heartworm treatment with three Immiticide injections spaced weeks apart, plus a recheck test, the coordinator needs visibility into that timeline without calling or texting every foster. We built medical protocols that auto-schedule those events and surface what's due across all animals in care, regardless of which foster home they're in.

    The communication piece is equally critical. Fosters need to feel like essential partners (love that framing), not an afterthought. That means giving them direct visibility into their animals' profiles, the ability to log notes and upload photos, and notifications that respect their preferences - email, text, or both.

    Sorry I missed the live session - is a recording available? Would love to hear how Austin Pets Alive! approaches the workflow side.

    - Dave Charlton, Furball Rescue (furballrescue.com)



    ------------------------------
    Dave Charlton
    Founder
    Really Small
    NC
    ------------------------------



  • 7.  RE: Creating a Foster-Centric Medical Clinic: April 2026 in Maddie's Monthly Foster Connection

    Posted 19 days ago

    I've been following this discussion with interest. The challenge of sharing medical information between rescues, fosters, and vets keeps coming up - fosters relaying info verbally, vets starting from scratch, records getting lost between organizations.

    I'm a developer working in the rescue software space, and this seemed like a solvable problem. I put together a proof of concept - a free medical records registry keyed by microchip number. Any rescue, vet, or shelter can register, look up an animal's chip number, and see what's been done. Each organization posts their own records (vaccinations, tests, conditions, notes, file attachments) and everyone sees one shared timeline.

    It's not as formally structured as what a clinic might use internally - it's meant to be a middle ground that's useful without being burdensome. A simple API allows any rescue management system to publish records automatically - we've integrated it with furballrescue.com and it's a small integration anyone could do with their own system. Vets can look up animals, see the full history, and add their own notes and files directly.

    I was honestly surprised this doesn't seem to have been done already. It's at furballregistry.com - free to use, with open API documentation. I built it to test the concept and see if there's real interest.

    If this is something the community would find useful, I'm happy to keep it running and improve it based on feedback. And if it's not quite right, I'd genuinely like to know what would be.

    Humbly submitted,



    ------------------------------
    Dave Charlton
    Founder
    Really Small
    NC
    ------------------------------



  • 8.  RE: Creating a Foster-Centric Medical Clinic: April 2026 in Maddie's Monthly Foster Connection

    Posted 19 days ago

    Dave, this is a great concept. A centralized medical records registry keyed to the microchip makes a ton of sense, especially for animals moving between organizations where records get lost in the handoff.

    We are building something complementary in the AWRN (Animal Welfare Resource Network). Every animal in the network has a profile that includes medical records, behavior history, and training, accessible to the organizations working with that animal and to the pet owner. It works with or without a microchip, which matters because a lot of the animals coming through crisis intake or community programs are not chipped yet.

    What I find interesting about your approach is the open API. One of the things we are designing into the AWRN is automated matching on intake, where the system checks multiple databases to see if an incoming animal already has records somewhere. Having an open registry like yours in that matching layer could mean faster reunification and better continuity of care.

    Would love to connect about potential integration down the road. The more systems that talk to each other, the fewer animals fall through the cracks.



    ------------------------------
    BJ Adkins
    Founder/Director
    Animal-Angels Foundation
    Pinson, AL
    bjadkins@animal-angels.org
    animal-angelsfoundation.org
    ------------------------------



  • 9.  RE: Creating a Foster-Centric Medical Clinic: April 2026 in Maddie's Monthly Foster Connection

    Posted 17 days ago

    BJ, thanks so much - this is exactly the kind of response I was hoping for.

    AWRN sounds great. The two systems sound complementary: AWRN as the rich profile for animals within a participating network, and the registry as a lightweight, chip-keyed lookup that any vet or shelter can hit without being part of any network. Different shapes, different strengths.

    The registry is chip-keyed by design, so unchipped animals aren't in it - but an integration where AWRN's matching layer queries the registry (and optionally publishes back) could still help a lot once animals get chipped and move between organizations.

    Happy to connect. The API is documented at furballregistry.com/Home/ApiDocs - I'd welcome feedback on what would make integration easier. Feel free to email me at dave@furballrescue.com.

    Dave



    ------------------------------
    Dave Charlton
    Founder
    Really Small
    NC
    ------------------------------



  • 10.  RE: Creating a Foster-Centric Medical Clinic: April 2026 in Maddie's Monthly Foster Connection

    Posted 5 days ago

    Hi everyone,

    Just realized i forgot to post answers to unanswered questions from our April webcast with Jordana Moerbe about Creating a Foster-Centric Medical Clinic.  Apologies for the delay! Here they are:

    1. What key metrics do you use to determine when additional staffing, foster care, or medical services are needed?  Answer from Jordana: We watch response times, including prescription fill times, email response times, appointment availability, and S/N capacity closely. Although to be transparent, our mission is big, and our goal is to save healthy lives at risk for euthanasia, and we are in Texas, we are, by nature of need and location, regularly overwhelmed. We focus on maintaining high placement (foster and adoption) numbers to manage the workload. As for capacity, that fluctuates almost daily based on the types of animals in care, the volunteer workforce, and animals being placed vs what is coming in. 

    2. How are organizations developing and supporting hospice foster programs for animals at the end of life? What resources are needed to determine that the animal and foster caregiver are cared for?  Answer from Jordana:  We do have hospice animals in care. We use our medical protocols to establish limits for terminal conditions, helping us determine when an animal is approaching the upper limits of care. It also helps us to start having those conversations with caregivers. The sooner the better you can start to have those discussions the better. It helps caregivers cope, and it conveys to them that we have a plan and aren't making decisions "off the cuff" if we can explain next steps early in the animal's end-of-life care, or when we determine a condition is no longer treatable or curable. The Pet Loss Center, our local pet crematorium, offers pet bereavement sessions, and we encourage people to utilize those if they are struggling.  

    3. How about if the shelter decides on non-gold standard care and the foster wants to pay for additional care? Unless what they want to do is completely out of the standard of care for our pets, we will generally let them do it, but explain that if treatments or medications are recommended that we would not normally prescribe or do, they need to be responsible for those as well. If what they are asking for is outside the realm of our standard of care, we take the time to have very honest conversations about the pet, our course of care, and why. It doesn't mean we won't do what they are asking for, but we often ask to stay the course because we can achieve the goal with less money. 



    ------------------------------
    Sheila Segurson, DVM, DACVB
    Board Certified Veterinary Behaviorist
    Director of Shelter Solutions
    Maddie's Fund
    Pleasanton CA
    9258608284
    ------------------------------