Animal Welfare Professionals

 View Only
  • 1.  Foster scheduling and management - small orgs

    Posted 08-13-2023 05:05 AM

    We're a small kitten rescue in Portugal with 150-200 animals a year. We use a mix of our home sites (4) and fosters (~10). The fosters are short term (2-3 weeks), and we have to keep the turnover from foster back to the kitten rooms quite fast so the kittens get adopted as we have no facilities for adults. 

    We use Pawlytics to keep track of kittens. But where we struggle is with overviews of foster availability as this affects our ability to make quick intake decisions for urgent cases. 

    What do other small rescues use for foster scheduling and at a a glance availability? It has to be free. 

    Do you have suggestions for relationship management? Many of our fosters go away travelling for long periods, but it's important to have a way to keep in touch with them and keep them connected to us. There are also people who come to our area for holidays and like to foster for a month. So we need to keep them engaged too.


    #FosterPrograms

    ------------------------------
    Bettina Vine
    Animal Health Director
    The Kitten Connection
    ------------------------------


  • 2.  RE: Foster scheduling and management - small orgs

    Posted 08-14-2023 04:03 AM

    Regarding Relationship Management. I volunteer for two nonprofits: one shelter based and one foster based. The shelter-based has no formal relationship management system - the volunteers just chat to each other when they attend the shelter though there is an informal Messenger group that tracks who is available daily for dog walking.  But the foster based one used social medical really well. All volunteers are logged onto RescueGroups post orientation AND strongly encouraged to join a general Volunteer Facebook private group.  That group is used mainly to rally volunteers for fund raising and fostering calls. In adddition, there is a separate TNR Facebook private group and an Auction private group for fundraising. We have just launched a Volunteer Mentor pilot where one person reaches out to ever volunteer through the Facebook group or through email to check on them and to promote additional volunteer ops. Would that kind of outreach help you maintain a calendar that logs your volunteer availability? 



    ------------------------------
    BUNNY GOODJOHN
    Volunteer Grant Writer
    Central Virginia Regional Rescue
    ------------------------------



  • 3.  RE: Foster scheduling and management - small orgs

    Posted 08-14-2023 04:08 AM

    Hi Bunny

    There is a WhatsApp group that they won't engage with and a private FB group ditto. The only way they're responding right now is individual requests. I am tearing my hair out!



    ------------------------------
    Bettina Vine
    Animal Health Director
    The Kitten Connection
    ------------------------------



  • 4.  RE: Foster scheduling and management - small orgs

    Posted 08-14-2023 01:52 PM

    We also have pretty low engagement in our FB group. I've had luck with just keeping a spreadsheet of all our fosters and moving them between tabs as they fill up space in their homes. It does somewhat require me to text and call people individually, but I've also had way better luck with people taking on foster animals when I call them personally to chat about it. 

    I don't know if that helps but it's been going alright so far! 



    ------------------------------
    Autumn Gomez-Tagle
    Volunteer and Foster Coordinator
    Fox Valley Humane Association
    ------------------------------



  • 5.  RE: Foster scheduling and management - small orgs

    Posted 08-14-2023 03:12 PM

    Hmm, that's useful to know, thanks. The problem is very much one of knowing where there are spaces (eg today had an emergency and I couldn't get the kitten to someone fast). Additionally, we all work full time so it is going to be a burden to be doing a lot of chats individually, esp with language barriers. I have thought about splitting them between 2-3 people, so all fosters have a contact to chat to and who knows their availability, but so one person isn't spending half the day talking to fosters.



    ------------------------------
    Bettina Vine
    Animal Health Director
    The Kitten Connection
    ------------------------------



  • 6.  RE: Foster scheduling and management - small orgs

    Posted 05-19-2024 08:03 AM

    Foster management is a struggle for us also. We are very small and located in a rural county. Our county is also sparsely populated so our foster homes are  1 hour to 2.5 hours apart. When we have to move pets, it's always a struggle. Emergency trips are even more of a struggle because we get less than a day's notice from fosters (only happened once).  Shelterluv is a good management tool for fosters, however, you do need some time to learn how to use it.



    ------------------------------
    M K Bdeir
    Matchmaker
    Fur Ever Yours Dog Rescue
    Tonasket WA
    ------------------------------



  • 7.  RE: Foster scheduling and management - small orgs

    Posted 05-18-2024 08:37 AM

    Hi Bettina - I have the exact same problem and need as you!  Did you ever find any program/website/software that allows you to see what each foster has for availability? I'm so tired of no replies to Facebook posts and would really like to know who has empty spots so I can target them for intake. Thank you for any information you might have - best!



    ------------------------------
    Michelle Staryos
    Volunteer -
    LCCR
    PA
    ------------------------------



  • 8.  RE: Foster scheduling and management - small orgs

    Posted 05-18-2024 11:24 PM

    Hello,

    we use BAND app because it allows for scheduling events like drop off exams, surgeries check ups vaccines. It also has a social aspect where all the fosters can talk to each other and give information and support one another instead of just the coordinator helping out about the veterinarians pop on sometimes. It also has a photo upload so we can check and see activities pull for social media content and the other piece that we like is the private chats. It archives information, allows for file uploads and videos training. The only thing it does not do is track volunteer hours and it is not a donor mgt system. We used to used to use a Facebook page but we deleted that recently to use the BAND app. WAGS requires every foster and volunteer to sign up and post pics. 
    I hope this helps. 



    ------------------------------
    Michelle Russillo
    CEO
    WAGS PET ADOPTION
    Westminster CA
    ------------------------------