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Helping owners with emergency medical expenses

  • 1.  Helping owners with emergency medical expenses

    Posted 11-28-2022 09:06 PM
    We do not have a veterinarian on staff but we are investigating how to best help people afford emergency care for their cats by offering a voucher to subsidize payment to our partner veterinarians. Has anyone here successfully managed a similar program? If so, we are keen to receive any and all advice. Thank you!
    #AccesstoCare

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    Megan Fogliano
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  • 2.  RE: Helping owners with emergency medical expenses

    Posted 11-29-2022 09:25 AM
    We've worked with local veterinarians to get a free wellness exam for adopters at a number of our local vets.  It's a promo for their clinic and a nice bonus for our adopters if they don't have an established vet.  We got that in place just by reaching out to individual vet clinics and explaining the program.

    For ongoing/emergency vet care, that's likely going to be a much harder ask as nearly every vet right now is extremely busy and margins in veterinary clinics are not big.

    Here's a few other resource options to maybe look at for clients:

    Free Clinical Studies

    Financing Resources - Credit financing of pet bills


    Crowdsourcing - Online campaigns to raise money from friends and strangers


    Grants for Individuals - Individual grant making agencies


    General Low/Fixed Income Support & Other Resource Lists


    Discount Vet Care


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    Jeff Okazaki
    Humane Society of Jefferson County
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  • 3.  RE: Helping owners with emergency medical expenses

    Posted 11-30-2022 12:36 PM
    Thank you for all of this helpful information, Jeff. I really appreciate you. :)

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    Megan Fogliano
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  • 4.  RE: Helping owners with emergency medical expenses

    Posted 11-29-2022 01:04 PM
    Hi Megan- so we do this here in Memphis. We looked at our average cost of care per animal to come into the shelter (roughly $300) and said if we can spend less than that to keep a pet out of the shelter, that is a win, especially because we pay for our Pet Resource Center completely through donations and grants.

    We went around and established relationships with about 5 partner clinics that give us discounted pricing, created referral forms where we list what care we are authorizing that we will pay for, and then we send owned pets to these clinics for everything from wellness to illness to injury- basically whatever we can do under $300 to help.

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    Alexis Pugh
    Director, Memphis Animal Services
    www.memphisanimalservices.com

    Organizational Management
    & Pet Support Services Specialist
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  • 5.  RE: Helping owners with emergency medical expenses

    Posted 11-29-2022 02:48 PM
    this is great and very important. I run a community based organization, Animal Advocates of Greater Lafayette (Indiana) and we are always trying to educate the public on how much it costs to keep pets in shelters. We try to make both emotional (keep pets with families) and financial (it's less expensive) arguments. We are intake diversion, so we try to help families who have small, one time needs for food and supplies. We would love to expand and do more. I am wondering how you came up with the $300 number. We have a new shelter opening here in town (municipal and county) in January 2024, and it would be great to go to them with hard numbers to convince them to partner with us on a Pet Resource Center or equivalent.  Nadine Dolby, President, Animal Advocates of Greater Lafayette

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    Nadine Dolby
    Professor
    Animal Advocates of Greater Lafayette
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  • 6.  RE: Helping owners with emergency medical expenses

    Posted 11-30-2022 10:40 AM
    Hi Nadine- so in order to get to that $300 mark, I took my overall operating budget, less revenues received, to start. Then I removed all animal control related expenses (officer salaries, fuel, vehicle repairs, uniforms, equipment) to back that out to a shelter-only expenditure number.

    Once I had that total cost to operate the shelter, I divided that by our average annual intake for the past several years (excluding 2020) to arrive at a figure of $309 per animal.

    I felt it was important to work backwards rather than trying to add up costs per animal for daily care, vet time, etc. because you have to include your adoption counselors, administrative staff, utilities, etc, as all of these expenses are directly related to animal care.

    Hope that helps!

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    Alexis Pugh
    Director, Memphis Animal Services
    www.memphisanimalservices.com

    Organizational Management
    & Pet Support Services Specialist
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  • 7.  RE: Helping owners with emergency medical expenses

    Posted 11-30-2022 12:37 PM
    Thank you, Alexis.

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    Megan Fogliano
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  • 8.  RE: Helping owners with emergency medical expenses

    Posted 11-30-2022 08:31 AM
    Hi Megan,

    Yes, we just started (and formalized) a medical assistance program in 2020. Ou program is set up like a grant program and does require income qualification. Here's a link to our website with all the info on how the program works, https://hstt.org/programs-services-resources/community-pet-financial-assistance/

    It's been a great program to have in place and we are so happy to be extending out reach when it comes to helping pets and people.

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    Erin Ellis
    Community Engagement Director
    Humane Society of Truckee-Tahoe

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    Foster Program & Volunteer Management Specialist
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  • 9.  RE: Helping owners with emergency medical expenses

    Posted 11-30-2022 11:44 AM
    Thank you all for the information. We get calls occasionally but as a small, donor funded shelter we have very limited funds. I would like to help people keep their pets as the alternative often comes out to dumping the pet. I did contact our local vet but they were not interested in helping more than they already help us so the funding is all down to us. I can now work on a better plan.

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    Kate Williams
    Manager
    Animal Welfare Friends
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  • 10.  RE: Helping owners with emergency medical expenses

    Posted 12-01-2022 09:42 AM
    Thank you for this information.   Our organization does have a spay/neuter clinic and we do provide limited preventative wellness services but I have started formulating a medical assistance fund to help pet owners get vet care that we do not do as a way to help pets stay with their families.  My goal is have a network of partner FSV that we will work with for clients and the qualifications that I have outlined are very similar to yours.   My question though is what if the client cannot afford to go the the vet to get a diagnosis and treatment plan to submit with their application?    My concern is while we tell them we have this grant available it does not cover initial visit and diagnosis, so many will not be able to afford that initial visit to the vet.    Have you run into this issue?  And if so, how has it been handled?  Thank you in advance.

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    Dawn Roberts
    Executive Director
    Beesley Animal Foundation
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  • 11.  RE: Helping owners with emergency medical expenses

    Posted 12-07-2022 01:01 PM
    Yes, we do cover those as well. We try to knock down any barriers we can to vet costs and visits for community members (as long as it's not cosmetic and while we have the grant funding to do so).

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    Erin Ellis
    Community Engagement Director
    Humane Society of Truckee-Tahoe

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    Foster Program & Volunteer Management Specialist
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