This message was posted by a user wishing to remain anonymous
Our all-volunteer organization was forced to hire some paid people to ensure there was animal care coverage (both dogs and cats), and it has had its ups and downs. When it was initially done, some of the foundation volunteers quit on principle (they are back). Communication is a key factor. Our board did not communicate quickly enough to the volunteers the what's and why's of it. The situation is still a bit fractious as our paid people are doing the same task as our volunteers and this has lead to the paid people giving off an air of superiority and the volunteers who used to be willing to put in extra time and effort are no longer willing to do that - "let the paid person do it" kind of attitude. They tried hiring a "manager" of sorts but he was so overwhelmed with tasks that he burned out. So….my advice is communicate thoroughly, have a written job description available to everyone, have a plan in place so that person doesn't get overwhelmed, and be very careful who you select for the position. BTW - I am not on our Board, still a volunteer and to be honest, our group couldn't afford to pay me for the number of hours I put in doing computer works, phone work, emails, social media, etc.
Original Message:
Sent: 01-16-2023 01:14 PM
From: Anonymous Member
Subject: Hiring a staff person for the first time
This message was posted by a user wishing to remain anonymous
I have recently taken over as president for an organization that has been operating dysfunctionally for quite a long time, trying to do too much and not prioritizing the right things. I'm working on focusing everyone in to accomplish the necessary tasks to get the organization to run effectively. Even with some attitude adjustments, focus, and taking some projects off our plate, the work is just too much for an all-volunteer group. I would love for us to hire an administrative director that the board oversees. This person would answer phone calls and emails, keep data, schedule clinic appointments, and post on social media. We can absolutely afford this, and the ROI for the cats we would help would be tremendous. I know this is something the group has never considered and will be resistant to. Has anyone else been in this situation and successfully convinced the board to bring on hired help? And did it pay off as you hoped?
#PeopleManagement(includingVolunteerIntegration)