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New to the App - Any assistance or where can I get assistance

  • 1.  New to the App - Any assistance or where can I get assistance

    Posted 09-20-2024 01:31 PM

    We just recently started using Maddie's Pet Assistant (I set up the API key in our Shelterluv program).  Some of our fosters are getting the survey's some aren't.  I have had no luck in any of the admin features and I've sent 2 contact pages to the support link in the website.  The first thing I tried to do was add our president as a user and I get an error.  Is there anyone that can help me or point me to someone who will actually answer my support e-mails.

    A little frustrated doesn't quite describe it.  We are a grass roots all-volunteer home based foster program with a robust Homeward Bound program so I'm trying to make things easy for everyone but I keep hitting a deadend.

    Thanks for listening and any assistance you can provide.

    Tammy



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    Tammy Willingham
    Treasurer
    Humane Society of Shenandoah County
    VA
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