Hello everyone! I hope everyone had a great Thanksgiving. I work for a very large 12-15k a year open intake shelter (on an island, no less). We are beginning to try to up our training for our admissions staff members when it comes to the medical side of things. Currently they do a preliminary check and then do vaccines and preventatives. We want to shift our admissions team to begin going full physical evaluations, but we know there is a lot of training involved. Our vet services team is currently doing our physical evals, but they get put on the stage in petpoint then they're completed whenever they're able. This can cause the animal to needless be on an extra stage for days to up to 1.5 weeks when its possible they are perfectly healthy and could be moved right through.
Unnecessary background info aside - does anyone have a training guide/checklist for training new employees on doing a nose to tail physical evaluation on cats and dogs they'd be willing to share? Or any other helpful resources? Our VS team is going to train our admissions staff, but its so sporadic and new that I want a way to track what they're learning. Any suggestions are welcome, TYIA!
#EducationandTraining------------------------------
Alexia Boyd
Senior manager of Animal Experience
Hawaiian Humane Society
HI
------------------------------