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Should a shelter disclose what rescue a dog was transferred to?

  • 1.  Should a shelter disclose what rescue a dog was transferred to?

    Posted 07-28-2023 07:07 AM

    We have a few situations of being stalked and harassed by "finders" with dogs that were transferred to us from a shelter. A "finder" brings a "stray" old dog to a shelter. Shelter takes the dog and then transfers the dog to our rescue organization.  When the "finder" contacts the shelter to ask how the dog is doing, the shelter gives them our organization name and contact information.  

    As we know, "finders" are often owners. We have  had several situations of being harassed, and stalked - one went on for several months even- because of this. As a 100% foster based rescue organization this becomes extremely concerning as we try to protect the privacy and safety of our foster families.

    I'm fairly certain that it is not permitted to give out adopters information when a dog is adopted directly from a shelter. So why would it be ok for the shelter to give out our rescue information?


    #AdmissionsandIntake(includingIntake-to-placement)
    #FosterPrograms
    #LawsandPublicPolicy

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    Denise Pavitt
    Senior Hearts Rescue & Renewal
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  • 2.  RE: Should a shelter disclose what rescue a dog was transferred to?

    Posted 07-28-2023 09:06 AM

    The shelter should not be releasing the identity of the destination rescue partner, and agree that many "strays" are actually owner surrenders whose guardians cannot or do not want to pay a surrender fee, or those who expect the shelter to conduct all needed vet care, upon which the guardian reappears to claim the dog.  Of course, some of these surrendered dogs may have severe medical/behavior issues and are then euthanized,  foiling the above strategy.

    If an individual expresses keen interest  in a dog placed with a rescue, a preferred practice is for the shelter to forward that individual's contact info to the rescue, and let the rescue determine whether to consider that individual after doing some background checking. This helps keep the rescue and foster identities confidential.  Of course, in general, if a rescue posts the pull on the shelter's social media sites (e.g., to collect any pledges or if the shelter has the rescue's permission to identify the rescue) then all bets are off regarding confidentiality.

    The individual described in this case could be added to a DNA list, and be subject to a cease & desist letter from an attorney. 



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    Greg Smalley
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  • 3.  RE: Should a shelter disclose what rescue a dog was transferred to?

    Posted 07-28-2023 09:26 AM

    We do not release a rescue's information much the same as we do not release adopters' information. In our opinion, it's a privacy issue. We have made the odd exception over the years but those situations are few and far between.



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    KerryLowary
    Franklin County Humane Society
    FrankfortKY
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  • 4.  RE: Should a shelter disclose what rescue a dog was transferred to?

    Posted 07-28-2023 10:47 AM

    Hi! I am the Rescue Coordinator for Lee County Humane Society located in Auburn, Alabama. We often have the same issue with our fosters. They will badger staff for info on how the dog is doing or want to know where it went  so they can "follow" said rescue for updates. They will then harass the rescues for info and that can be damaging to our partnerships. I now tell staff and fosters that we have a NDA with our rescue partners and if I receive any updates, I will gladly pass them on to the respective parties. It seems to have settled the issue so far. 



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    Jill Gilbert
    Shelter or rescue staff
    Lee County Humane Society
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  • 5.  RE: Should a shelter disclose what rescue a dog was transferred to?

    Posted 07-29-2023 01:32 PM

    As a rescue org, it chaps my britches when shelters do this. 

    One public shelter was notorious for giving out rescue contacts' PERSONAL cell phone numbers too -- our Director of Operations had to change her number, and told the shelter we weren't pulling dogs from them any more because of it until they changed their policy. We honestly had to create a lot of drama to make them stop doing it.  We also shifted to GoogleVoice and screen every call because of that.

    If we make it public by posting a "freedom ride" picture on FB, that's our choice -- they can follow on FB and we'll block them if they're inappropriate. 

    Our rescue's vet is also "TV famous" from Animal Planet, and people will call the clinic demanding updates on a rescue's medical-needs dogs--it's seriously crazy.   She had to put a policy in place that only one contact with each rescue is allowed to talk to the clinic to shut down random wackadoos from calling the clinic pretending to be part of the rescue.  And to keep weirdos and fraudsters from bringing dogs in and putting them on rescues' tabs at her clinic -- yes, really!

    We've found that the "stalking" behavior is WAY worse with purebred-looking puppies.  People glom onto them and decide they're going to get them and become real pests -- we might have 20 apps for 1 puppy so  19 people are going to be asked to consider a different dog.  People can act really entitled ("nobody else could possibly be as good an adopter as me!"), even though some folks have been on a waiting list for a puppy for a long time (and have perhaps adopted seniors or special needs dogs in the past, getting them extra consideration because they've been so kind and giving with other dogs).

    I've also had the issue with foster volunteers wanting to stay in the life of the dog they fostered through us, as they have trouble letting go.  I don't want them bothering adopters for updates.  We have a private adopter FB group where folks can share pics and stories with us and other adopters, and the fosters can join that group to see them.  Some great adopters just want a dog, not a new group of friends, so they prefer to live their lives without staying in touch frequently--and that's totally fine (and fosters have to live with it).



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    Maggie Thomas
    President
    Red Stick German Shepherd Rescue
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  • 6.  RE: Should a shelter disclose what rescue a dog was transferred to?

    Posted 07-30-2023 03:40 AM

    Our policy is not share information about the animals after they are pulled or adopted. 



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    Renee Milner
    Nonprofit Board Member
    Animal Shelter Alliance of Rhea
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  • 7.  RE: Should a shelter disclose what rescue a dog was transferred to?

    Posted 07-30-2023 05:34 AM

    I actually had this as well. I was with a rescue that would regularly pull last calls from animal control. We ended up with two owner surrenders and one had untreated IBD and was hospitalized for pancreatitis. The woman who had them had been homeless but she was also very unstable. The shelter told her we had them and it's been a year and the cats have been adopted  she still sends angry messages and posts on our fb posts demanding to have her cats back. 



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    Amanda Gray
    Fundraising and Grants Manager
    Operation Liberation
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  • 8.  RE: Should a shelter disclose what rescue a dog was transferred to?

    Posted 07-31-2023 07:40 AM

    Our official policy is that we do not disclose the disposition of an animal. This includes information about the animal's adoption, foster, transfer to another organization, transport, euthanasia  or any other outcome.



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    Sandi Mercado
    Shelter or rescue director
    Citizens for Animal Protection
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  • 9.  RE: Should a shelter disclose what rescue a dog was transferred to?

    Posted 08-07-2023 09:54 AM

    We almost never give out adopter information or the previous owners information, unless the previous owner would like to give their information, and as far as transports go we only really say the city they were transferred from and sometime the organization name as long as the animal wasn't from an ongoing or closed case.  Honestly, I had read another reply on this that mentioned NDA's and I feel like those would be a good idea, especially when transferring animals that come from being seized or that are in investigations regarding animal cruelty and breeding operations.



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    Ky Crawford
    Little Traverse Bay Humane Society
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  • 10.  RE: Should a shelter disclose what rescue a dog was transferred to?

    Posted 08-12-2023 07:17 AM

    We always told these people that we couldn't give out the rescue's information but that we could pass their information along to the rescue. This way the rescue can choose whether they want to reach out to the individual or not. 



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    Marilyn Wheaton
    Client Services
    AnimalsFirst
    Leesburg VA
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