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Starting a pet food bank at our sanctuary for our community

  • 1.  Starting a pet food bank at our sanctuary for our community

    Posted 14 days ago

    We have a 501c3 nonprofit farm and exotic animal sanctuary in rural Florida. Recently our community's food bank had to close their doors. I spoke with the founder of the food bank who told me the # one requested item from the community was pet food so they could keep their pets. We've decided to start a pet food bank at our sanctuary. We will offer cat and dog food to families who may be having temporary financial difficulties so they can keep their pets at home. Our main focus though, will be to offer free, pet food for pocket/exotic pets and farm animals (such as rabbits, pigs, horses).  We already have a local dog rescue on board who will be donating their overstock dog food that they can't use, a local pet store who has set up a donation box in their store and another local company who will be offereing deep discounts of pet food for our program. We are still in the planning stages and have a storage building coming in to house the feed. 

    My questions are for anyone who has started such a program or worked with a pet food bank, do you have those in need fill out an application or do you use the honor system? Do you limit the number of months a person can receive help? Do you offer a first come first serve on a specific day or set up individual appointments?   Thanks in advance!


    #PetSupportServices*

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    Lisa Burns
    founder/VP
    Farmhouse Animal and Nature Sanctuary Inc
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  • 2.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 14 days ago

    Hi Lisa,

    I oversee the Community Pet Pantry at San Diego Humane Society.  I don't have a lot of experience distributing to those with exotics or farm animals, but I've been supplying food to dog and cat owners for over 10 years. 

    Our pantry is set up to meet the demand of a large city of mostly cat and dog owners and is presented as a supplemental service. We've had great success scaling up sustainably by repackaging our food and supplies into standardized portions. There's an added cost, but it helps set expectations for recipients, eases our data tracking, and allows us to brand the packaging.  When a person visits any of our pantries, they have the option to get an 8lb bag of dry dog food or a 4lb bag of dry cat food, 1-2 cans of wet food (depending on availability), litter if available, and a toy or treat if available. If someone has a cat and a dog in need, we ask them to pick dry for one and give wet for the other. Supplies are given on a per person basis, not per pet, so it makes data tracking easier when 1 bag always equals 1 person. Also, by portioning the supplies, it helps you predict how long your runway is.

    We try to reduce any potential barriers to accessing supplies, so we don't ask questions and assume if they are at our pantry, then they are a person in need.  I would avoid a first come first serve approach where the pet owners depending on you don't know what to expect each time. I've found that even if the portions given are reduced for control, the community will appreciate a level of consistency, so they can factor what you're able to provide into their budgets and decide if it's worth their time.  

    I have profound respect for you seeing the void left by your local foodbank closing, and taking action! If you want to talk further chat - qdoulgas-hiley@sdhumane.org

    Quinn



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    Quinn Douglas-Hiley
    Community Pet Pantry Supervisor
    San Diego Humane Society
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  • 3.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 13 days ago

    Thank you so much Quinn, for the information.  I think creating standardized portions is a great idea. I am going to share this with our board. I like the idea of being able to brand and easier tracking! I may reach out to you as we get closer to starting the program. 



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    Lisa Burns
    founder/VP
    Farmhouse Animal and Nature Sanctuary Inc
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  • 4.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 13 days ago

    We don't have a program, but we advertise that we help families in need. We use an honor system. 



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    Robin Barker
    Fuzz Ball Animal Rescue
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  • 5.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 12 days ago

    Thanks Robin, 

    We are planning to advertise in our local newspaper and through social media. I think the honor system is going to be the easiest way for us to get started



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    Lisa Burns
    founder/VP
    Farmhouse Animal and Nature Sanctuary Inc
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  • 6.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 11 days ago

    Thank you for all you do!



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    Robin Barker
    Fuzz Ball Animal Rescue
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  • 7.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 11 days ago

    I would avoid making this more difficult and time-consuming for you. No appointments, just set days/times for first come, first served. And no paperwork other than a sign in sheet so you have some documents for your annual non-profit status reports. You could start out asking folks to show their SNAP, Medicaid or Medicare cards if you want to weed out grifters. Once you get to know your "regulars," that won't be necessary.  Also, if you have any unhoused folks encamped nearby, you could take a load of pet food there once a month.



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    Donna Miller
    Happy Stripes, cat rescue in Ohio
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  • 8.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 11 days ago

    Thanks Donna, 

    I agree first come/first serve maybe once or twice a month will be the easiest. We could set a limit like someone else suggested so that no one person can take all the donations. A sign in sheet is a great idea. One of our board members suggested we do that as well and make a place on the sign in for people to check if they are interested in volunteering. Showing their snap or medicaid card is a good idea too. I hate to be skeptical of people but you never know. We really want to be able to help those that need it the most



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    Lisa Burns
    founder/VP
    Farmhouse Animal and Nature Sanctuary Inc
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  • 9.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 11 days ago

    We operate a food pantry at our spay/neuter clinic. The food pantry is "open" only on certain days/times that we know are well staffed. The person in need is asked to bring in an ID. They do not need to "prove" anything (such as medicaid/snap, etc). However, we keep their information on file. Each person is allowed to get food once a month for 3 months, then they need to "Take a break." They are allowed to get food for 1 pet per month, and it is calculated based on the pet's weight. 



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    AMBER LEE
    Mountain View Humane
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  • 10.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 11 days ago

    Thank you Amber, We were thinking of limiting to three months in a row too. Everyone here has been so helpful! 



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    Lisa Burns
    founder/VP
    Farmhouse Animal and Nature Sanctuary Inc
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  • 11.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 11 days ago

    Limits won't be needed, maybe. You'll have to see what your supply and demand ends up being once you get started. You can always warn folks in person that your supply is low and they can't rely on it every month or for very long. Get email and/or cell phone numbers on the sign-in sheet so you can blast messages to folks with updates on availability of food.



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    Donna Miller
    Happy Stripes, cat rescue in Ohio
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  • 12.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 10 days ago

    We also run a pet food pantry at our shelter. Can I ask how of your organizations obtain food. Right now we operate strictly by donations.



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    Anne Enright
    Capital Area Humane Society
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  • 13.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 10 days ago

    I live just outside of Dallas, Texas and we get bulk food at a discount through Greater Good Charities.  

    https://greatergood.org/goods

    Looks like they have operations all over the US.



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    Deana Seigler
    Board Member
    Friends of Rescue Animals
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  • 14.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 6 days ago

    We just signed up for greater good. The program we are part of is thepetprojectfl.org I didn't realize they were all over the country. That is great! Do you pay the freight on the pallet? We were told we would have to cover the freight cost. 



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    Lisa Burns
    founder/VP
    Farmhouse Animal and Nature Sanctuary Inc
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  • 15.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 6 days ago

    Anne, Currently we are partnering with a few different organizations. The first one is a local large dog rescue. They receive tons of donated food and don't use a lot of it. They are donating their overstock to us. We also have a local pet store who has put in a collection box for donations for small animals (see image). It's only been in the store five days and she messaged last night that it is full already.  Our last partner (so far) is Greatergood.org Rescue bank.  

    https://www.thepetprojectfl.org/rescue-bank.html?fbclid=IwAR3u4nvmwtnYlaoHG1a2D80BwLlKQLHVZ77n9FIkQXw7pQUydELuxX5mCvc

    This is an organization in Florida who donates pallets of pet goods. The only downfall is you have to pay the cost of the freight to get it to their warehouse, they said usually between $150-$250 per pallet and the pallets are worth $500+. Also you have to pick it up. Luckily they are only about an hour from us.  We have a plan to ask our local business community sponsors to ask for donations in exchange for sponsorship of our program.  I am open for any suggestions too! 



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    Lisa Burns
    founder/VP
    Farmhouse Animal and Nature Sanctuary Inc
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  • 16.  RE: Starting a pet food bank at our sanctuary for our community

    Posted 7 days ago

    True, it will depend on what we are able to bring in and how many people who need help. We may be getting ahead of ourselves but we want to have a plan ahead of time. 



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    Lisa Burns
    founder/VP
    Farmhouse Animal and Nature Sanctuary Inc
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