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Thoughts on Cat Cafes?

  • 1.  Thoughts on Cat Cafes?

    Posted 01-30-2023 04:56 PM
    Hello Everyone,
    I am in the very early stages of opening a non-profit Cat Cafe and wanted get people's opinions. My vision is a cat cafe that would house permanent resident cats (I'm thinking maybe a mom +  litter) that would otherwise be harder to adopt, such as FIV+, cerebral hypoplasia, etc.  but then also have a completely separate section for adoptable cats that I would team up from a local overcapacity shelter. Having multiple rooms would allow  people to visit cats but not have one space too over crowded and we could also designate a quiet room for people and cats who get a little overstimulated.
    The cafe portion would include a separate/isolated space for food and beverage prep and would include beer and wine in addition to coffee and tea. 
    A little about me- I have worked at a cat shelter for many years then officially became a certified vet tech primarily helping with anesthesia and surgeries. I feel there is a great opportunity to provide a different environment for some kitties who don't thrive in a shelter setting and an open, cage-free, setting might help them get adopted easier because they can really be themselves and interact with people and other cats in a different way.
    This is a non-profit so money is definitely not the goal. Very simply put, I want a space where cats and people can be happy interacting with each other and get some kitties adopted!

    My questions for you- 
    1) What are your initial thoughts? 
    2) Have your shelters or organizations ever partnered with a cat cafe and if, so, how did it go?
    3) Cat health and safety is my number one concern so are there any tips, worries, potential issues that you see with this plan?
    4) I am in the very early stages and do not  currently have a location and am looking now so those of you with physical buildings- what are some of the best features for cat rooms that you have seen or that your organization has? 

    Thank you for your help!
    #AdoptionsandAdoptionPrograms
    #Behavior,TrainingandEnrichment
    #FundraisingandDevelopment
    #OrganizationalManagement
    #PetSupportServices*

    ------------------------------
    Kaitlin Spring
    Founder & Executive DIrector
    The Clumsy Calico Cat Cafe
    ------------------------------


  • 2.  RE: Thoughts on Cat Cafes?

    Posted 01-30-2023 05:44 PM
    Our organization is partnered with a Cat cafe.   I think it's been about 4-5 months.  So far everything has been going well.  It is great for cats to be themselves.  Right now we have 17 Cats at the cafe.   Every cat must be up to date, spayed or neutered and clean fecal.  I believe it has been very beneficial  to be able to showcase the kitties in another venue.

    ------------------------------
    Donna Hill
    Kennel attendant
    A ReJoyceful Animal Rescue
    ------------------------------



  • 3.  RE: Thoughts on Cat Cafes?

    Posted 01-31-2023 10:55 AM
    Thank you for your reply! I completely agree that every cat needs to be up to date and spayed/ neutered. The clean fecal is an interesting addition I hadn't thought of but makes a lot of sense!

    ------------------------------
    Kaitlin Spring
    Founder & Executive DIrector
    The Clumsy Calico Cat Cafe
    ------------------------------



  • 4.  RE: Thoughts on Cat Cafes?

    Posted 01-30-2023 06:23 PM
    I love this idea and think it would work in the right part of town.  The cat shelter or rescue you have there should keep the area clean and have a vol on hand to tell people about the cats and make sure no cats escape. I would put it towards the back of the room where it is less busy.   I would put a small table and chairs for people to go in and visit with the cats.  I have heard of several of these and they seem to work well

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    Sandy Cole
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  • 5.  RE: Thoughts on Cat Cafes?

    Posted 01-31-2023 10:59 AM

    Thank you for your reply! I agree that the right part of town is important. I'm looking at Fort Collins, CO which has a university and community college as well as a vibrant food and beverage scene. I think being close to students who can't own pets of their own means they can come visit and enjoy themselves but the other demographic of families, etc. will be more likely to adopt. 

    Escaping cats is one of the things I am most worried about so I was thinking of having double doors into the whole building then a separate door to the cat rooms. I like the idea of utilizing volunteers in the cat rooms to help with this as well and to talk to people about the cats! Thank you!



    ------------------------------
    Kaitlin Spring
    Founder & Executive DIrector
    The Clumsy Calico Cat Cafe
    ------------------------------



  • 6.  RE: Thoughts on Cat Cafes?

    Posted 01-31-2023 03:05 AM
    We have been working with a cat cafe for six or eight months and it has been great.  My shelter doesn't have the resources to be open for adoptions all the time so a full time adoption center is a big help for us.  There are also foster based shelters that really need something like a cat cafe. 

    You do need to be careful and documented medical care for the cats who come in.  You also want to make sure that shelters have quarantined cats for long enough to be sure they don't have contagious diseases.  The trick is to get the shelters to do what they are good at, namely taking in cats and quarantining them safely, then you specialize in adoptions.

    Be sure to have more than one shelter sending you cats.  Sometimes terrible things happen to the best of us, and you don't want a disease outbreak at one shelter to shut everything down.

    One thing you didn't mention but is critically important-- make sure you have a good financial plan going in.  I think most of us are much better at taking care of cats than accounting, but you have to grit your teeth and think about how the money is going to work.


    ------------------------------
    Andrew Jergens
    Board President
    The Scratching Post
    OH
    (513) 271-1124
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  • 7.  RE: Thoughts on Cat Cafes?

    Posted 01-31-2023 11:05 AM

    Thank you for your thoughts and advice! I completely agree about the cats being quarantined and being very careful to have outbreaks. I like your idea of pulling from several shelters or shelters and foster based organizations, then I could be helping more than one organization but like you said, it also provides a fail safe if one place has an outbreak. 


    I am currently working on a financial plan with an advisory board especially since that is not my area of expertise, as you highlighted, I'm much better at taking care of cats! I hate the money aspect of animal welfare but so far we have been doing a lot of market research, looking into investors, building a donor base, and applying for grants. I think we will always be fundraising and reaching into the community and appreciate you pointing out that a good financial plan is critical. 



    ------------------------------
    Kaitlin Spring
    Founder & Executive DIrector
    The Clumsy Calico Cat Cafe
    ------------------------------



  • 8.  RE: Thoughts on Cat Cafes?

    Posted 02-01-2023 07:01 AM
      |   view attached
    I love cat cafes but I see a lot of them done not so well or to code standards for the cats or humans so eventually that is going to kill the cafe.  Our rescue is foster home based but we have a headquarters with some rooms and a small event space that can seat 70ish attendees for events so we do about 8 pop up cat cafes a year that are themed. Brews and Mews (microbeer), Cocoa, Cookies and Kitties, Mimosa's and Muffins, etc.  We keep the food and drinks in the hallway - all beverages have lids and no food in the 5 rooms - they eat first, then head in to socialize. We do put kennels with kittens and foster kitties in the event room with a ball pit, towers, blankets on the floor, camping chairs, etc to allow some play in there but don't let any of these kitties out to truly play until most everyone has eaten and the tables are bussed.  People love it. We charge $20 - $40 depending on what is included in the two hour pop up cafe and sometimes we have shifts where we do the same event back to back so we clean and let the next group of attendees in. We keep the pop up cafe to about 40 attendees each time/shift. We usually sell out and the community loves it. It gives us a chance to raise $$ and awareness and sometimes leads to adoptions so it's a win-win. We have NO furniture in the event room that can't be sterilized or items that can't be thrown in the laundry. All of the cats present are healthy and fully vetted. We have two the end of February and will have the events posted, then the albums uploaded if anyone is interested -happy to share! I will upload one of the event flyers for March here if it will let me.  We are Watching Over Whiskers on Facebook and wowhiskers on instagram.  Thanks for sharing on this topic and everyone pitching in thoughtful info!

    ------------------------------
    Marci Bowling
    Watching Over Whiskers
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    Attachment(s)

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    WOW Muffin-Mimosa-2023.pdf   1.66 MB 1 version


  • 9.  RE: Thoughts on Cat Cafes?

    Posted 02-03-2023 10:36 AM
    I love the idea of pop up cat cafes and that it is working so well for your rescue! I love the themes and can see why this would be such a big hit! Great way to promote adoptions,  raise money and promote awareness. I also really like that it's limited to 40 people. These are great ideas and your flyer looks amazing! If I was in your area I would definitely be going to the mimosas and muffins :) 
    Thanks for your social media, I'll start following and can't wait to see what other things your rescue does!

    ------------------------------
    Kaitlin Spring
    Founder & Executive DIrector
    The Clumsy Calico Cat Cafe
    ------------------------------



  • 10.  RE: Thoughts on Cat Cafes?

    Posted 02-01-2023 07:08 AM
    One other thought I have seen that troubles me -cat cafes with cats from various shelters/rescues - I think it is much more difficult to manage the cats, health and where the buck stops if cats get into fights, suddenly break out and get sick with URI/UTI/ringworm, etc. as to who is responsible for the care and costs. Not every rescue or shelter has the same vetting protocol and it can get sticky. We don't allow our fosters to foster for more than us at  the same time for that very reason.  I've seen those who foster dogs or cats for one and cats for another have fights/accidents, etc and it doesn't go well for any of the rescues or the fosters as well. Just too much risk in my humble opinion. We are human after all and they are animals with their own drive and inquisitive nature.  :-(

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    Marci Bowling
    Watching Over Whiskers
    ------------------------------



  • 11.  RE: Thoughts on Cat Cafes?

    Posted 02-03-2023 10:39 AM
    That does make a lot of sense. I completely  agree keeping animals from different shelters separated or even doing animals from one shelter for a few months, deep clean, then do animals from a different shelter/ rescue/ foster for a few months after that. Helping many organizations would be ideal but disease control and preventing outbreak has to be a huge priority!

    ------------------------------
    Kaitlin Spring
    Founder & Executive DIrector
    The Clumsy Calico Cat Cafe
    ------------------------------



  • 12.  RE: Thoughts on Cat Cafes?

    Posted 01-31-2023 09:46 AM
    Andrew's last point is really, really important.

    Of the 4-5 cat cafes that that I knew of in our area in the last 10 years, all of them have since gone out of business.  I'm sure there are others that have been successful, but coffee shop restauranting is a tough business to begin with.  The model that it sounded like the majority of these locations had was to charge for time with the cats.  It's an extra money maker but seems like it reduces your client base, and since they weren't successful, that might be something to avoid.  All of that is anecdotal though, so definitely doing research on successful business models would be a good idea.

    Partnering with a shelter/rescue sounds like a great idea, I'd say make sure they're supplying you with food/litter for the cats as you'll already have plenty of costs of running the business.  

    In general it seems like some of the difficulties would be:

    You need to be a successful tenant, paying for the cost of your building or lease

    You need to be a successful coffee shop owner, managing your inventory, staffing, coffee & food options, pricing, etc.

    If you want to add alcohol, that's a whole new dynamic with alcohol licensing which may or may not be available, liability insurance, potentially needing licensed servers depending on your local rules.

    You'll also need to manage getting the word out about your business, and direct competition with other coffee sources.  It also looks like there's at least 3-4 other cat cafe in the Denver area (although none in the north east part).  You may also want to try stopping in there and see what their setup is like.

    You also need to be able to take care of the cats and balance the health department requirements.

    ------------------------------
    Jeff Okazaki
    Humane Society of Jefferson County
    ------------------------------



  • 13.  RE: Thoughts on Cat Cafes?

    Posted 01-31-2023 11:22 AM

    Thank you for your thoughts! I do agree that the coffee shop restauranting is is a tough business to get into and it's unfortunate that so many cat cafes have since closed after a short amount of time. I'm curious how many were directly affected by Covid and if that's one of the main reasons? Gives me something to think about for the future though…
    Anyway, your point about most cat cafes charging an admission is absolutely correct. I'm very torn with this idea because I do think it limits clientele especially those looking to adopt, but it a constant source of revenue and can help with overcrowding of people. I'm leaning more towards a "suggested donation" approach for when people enter and then encourage food and beverage sales. 

    The shelter I plan to partner with would supply the food and litter for the adoptable cats. They already do some adoptions through petsmart and local pet stores and they provide all the supplies so that area is covered! 

    I completely agree with all of the difficulties you listed and am compiling all of the challenges I will face and how to be successful. You've given me a lot to think about! 

    as far as location, I will be much farther north than Denver but have visited several cat cafe in Colorado! I have gotten great ideas from them and their setups and discussed the health department requirements. So far with the FDA, if food and beverage isn't prepared anywhere near animals it is ok. Food and beverage can be brought to an animal area but the prep needs to occur elsewhere. I have a few leads with 2 local food places (a bakery and a snack shop) that could provide food from their locations. The beverage station/ bar would be isolated in a separate room from the animals and mostly individual beverages severed like coffee pods (compostable) and canned beer and wine.

    Thank you for all of your insight!



    ------------------------------
    Kaitlin Spring
    Founder & Executive DIrector
    The Clumsy Calico Cat Cafe
    ------------------------------



  • 14.  RE: Thoughts on Cat Cafes?

    Posted 02-01-2023 07:41 AM
    Sounds like some good planning in there.

    I would say don't even consider the issue around overcrowding.  If that happens, that's a great problem to have, but especially starting up, doing everything you can to bring people in is probably going to be the bigger concern.

    Fort Collins sounds like a good choice, it looks like there's no other cat cafes that would be competing in the area, the idea of being able to provide that to students is also great as many people do end up missing their pets while away at school.  Definitely would want to consider who you're marketing to and where you're located.  Many college students don't have transportation so if you wanted to cater to students you'd need to be relatively close to the university.  If you're catering to students, what are your sustainability plans for when summer and winter breaks come up and you lose most of your primary population?  I.E. how are you also catering to locals.

    ------------------------------
    Jeff Okazaki
    Humane Society of Jefferson County
    ------------------------------



  • 15.  RE: Thoughts on Cat Cafes?

    Posted 01-31-2023 10:25 AM
    Hi Katlin, I love your idea that you would take in cats that might be hard to adopt.  The first thing I would do is check with the city to see what the regulation  would be on the amount of cats you would be able to house at the Cat Cafe and can you have the cats in the same area or would the cats  be in a  different area of the food and drink.  You don't want to sign a lease and then find out you are not zone for cats and coffee.

    ------------------------------
    Pamela Heilgeist
    Volunteer
    Pet Rescue Pilots
    ------------------------------



  • 16.  RE: Thoughts on Cat Cafes?

    Posted 01-31-2023 11:27 AM

    Absolutely! I appreciate your advice! The amount of cats total on location is up to 25. I am planning on 3 rooms (one housing the resident cats, one housing more social adoptable cats, and a quiet room for shy, less adoptable cats) so I think staying under 25 cats will be no problem. I don't want it too crowded and stressful for the cats. 

    As far as food and drink. The preparation of food and beverage needs to be away from animals so I am planning on having a separate area where people can purchase their food and beverages (like the lobby when they enter). However, once purchased, they can bring their items into areas with animals. Since cross contamination is a big concern, for food I have leads with 2 food places (a bakery and a snack shop) who could prepare the food at their location then package it and sell it at the cat cafe. For beverages I'm planning on sustainable single use items (like keurig pods for coffee and tea) and canned soda, beer, and wine. 

    thank you!



    ------------------------------
    Kaitlin Spring
    Founder & Executive DIrector
    The Clumsy Calico Cat Cafe
    ------------------------------



  • 17.  RE: Thoughts on Cat Cafes?

    Posted 02-01-2023 12:52 PM
    I love this!  One other thing to consider is "air lock" doors to the outside -- making sure there are two sets of doors so no friends can scurry past =)


    Melissa Miller

    ------------------------------
    Melissa Miller
    St. Clair County Animal Contro
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  • 18.  RE: Thoughts on Cat Cafes?

    Posted 02-06-2023 01:17 PM
    Love Cat Cafes!.... when done well (haha)!

    The idea of a lot of resident cats there because of their health worries me a bit -  I love the idea of a "hospice foster" situation, but not more minor stuff like CH or FIV. I personally have not had issues at my previous organizations with adopting out FIV+ or CH wobbly cats. Sometimes they take a bit longer, but I also have a "perfectly normal" black cat sitting on my office right now who has been here a couple months waiting for a home :)

    The couple Cat Cafes I've been to who have resident cats - Sip N Purr in Milwaukee and the Catcade in Chicago - kept their resident cats because of the cats' personality. The vast majority of cats would not be interested in a life where they have several hours a day of people/other cats bothering them (even if they have some space to get away). I think a café is a great adoptable setup for most cats.... but it's only a great long-term this-is-your-life-forever setup for a select few cats. 

    Also - a previous shelter of mine paired with a cat café for a while. We ended up ending the partnership after:
    • They had an outbreak of URIs and wanted us to take *10* cats back immediately. We had filled those kennels already - we didn't leave 10 kennels for them to come back to us! - and that was very challenging.
    • One of those URI cats can back with a NOTEABLE limp that they couldn't tell us when or how it started. 
    So I suppose my note would be that having your own quarantine space for illness would be hugely helpful, and you really need to stay on top of (and have staff trained to do) medical observations so you can hopefully avoid untreated injuries or illness that have spread that much before being addressed. 

    I also did the Maddie's apprenticeship with Cat Town in Oakland CA and highly recommend checking them out!

    ------------------------------
    Erin Dams
    Roanoke Valley SPCA
    Roanoke VA
    5403396550
    ------------------------------



  • 19.  RE: Thoughts on Cat Cafes?

    Posted 01-31-2023 10:56 AM
    This won't be helpful but I love this and even though I have no experience with something like this, your plans sound good to me of.

    I'm sure I'm not anywhere near you but that would be a great place to work or volunteer. Good luck! I'd love to hear about your progress!

    ------------------------------
    Karen Olson
    Volunteer Caregiver & apparently Fundraiser Coordinator
    Thompson River Animal Care Shelter (TRACS)
    Thompson Falls, MT
    ------------------------------



  • 20.  RE: Thoughts on Cat Cafes?

    Posted 02-01-2023 12:03 PM

    Hi, Kaitlin: 

    Cat Town in Oakland, CA created a course for Maddie's Fund that covers the pros and cons they have experienced with the cafe model. The course also covers their relationship with Oakland Animal Services, as Cat Town concentrates on taking the harder to place cats to support the shelter, and many other topics. The link to the course on Maddie's University is below. I'm sure they'd also be happy to discuss. 

    Good luck, and thanks for helping the kitties!

    https://university.maddiesfund.org/products/working-with-hard-to-place-cats-at-cat-town



    ------------------------------
    Erika Shaffer
    Maddie's Fund
    ------------------------------



  • 21.  RE: Thoughts on Cat Cafes?

    Posted 02-02-2023 09:58 AM
    I did the apprenticeship at Cat Town through Maddie's Fund and I HIGHLY recommend visiting them if possible/taking their course to get a thorough idea of what their model is. They are top notch and experts when it comes to cat cafes, adoptions, fostering and helping their local shelter kitties. I visited in 2017 and to this day I still use the tools I learned from them.

    ------------------------------
    Ami Manivong
    Feline Population Coordinator
    Humane Society of the Pikes Peak Region
    Colorado Springs, CO
    ------------------------------



  • 22.  RE: Thoughts on Cat Cafes?

    Posted 02-03-2023 10:40 AM
    I will definitely look into this!

    ------------------------------
    Kaitlin Spring
    Founder & Executive DIrector
    The Clumsy Calico Cat Cafe
    ------------------------------



  • 23.  RE: Thoughts on Cat Cafes?

    Posted 02-03-2023 10:30 AM
    Thank you! This is so helpful and I appreciate your help!

    ------------------------------
    Kaitlin Spring
    Founder & Executive DIrector
    The Clumsy Calico Cat Cafe
    ------------------------------



  • 24.  RE: Thoughts on Cat Cafes?

    Posted 02-03-2023 08:30 AM
    I am in Louisville, KY and there are 2 cat cafes here. They have been very successful in increasing cat adoptions. Our local humane society is often able to pull kittens from surrounding high kill shelters for their kitten cafe, as adoption rates are so high. I would recommend you follow Purrfect Day Cat Cafe for modeling ideas, also Lucky Cat Cafe. Purrfect Day's marketing and building set-up is phenomenal.

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    Rebecca Eakins
    Director
    Spay Anyway Inc.
    ------------------------------



  • 25.  RE: Thoughts on Cat Cafes?

    Posted 02-03-2023 10:42 AM
    Thank you for your reply! I will definitely look into Purrfect Day Cat Cafe and Lucky Cat Cafe. I appreciate the help!

    ------------------------------
    Kaitlin Spring
    Founder & Executive DIrector
    The Clumsy Calico Cat Cafe
    ------------------------------



  • 26.  RE: Thoughts on Cat Cafes?

    Posted 02-03-2023 04:41 PM
    Hi there,
     Your thoughts are like taken from my mind. I'm an LVT at a shelter as well and I really feel compelled to open at catfe.

    I worry that there are codes and regulations I'll need to be aware of for health inspections in my state. I am searching constantly for the right spot that will be in an area that will be successful and that I can afford.

    ------------------------------
    Stephanie Arrington
    Franklin Co Humane Society
    ------------------------------