Hi Anon,
It sounds frustrating that you can't get clarity on the issue. You mentioned the opportunity to attend mediation. I think that sounds like a good place to have a conversation where you can get answers and work toward a resolution. My understanding is that mediation would include a neutral third party, who should help bridge the gap, answer your questions, and bring some healing, which it sounds like you want. I would sign up for the mediation!
I think a great temptation in this situation is to be defensive; it's a natural reaction! But being mindful of that instinct, you can let the walls down and enter these conversations with openness and quietude. In this situation, I think that the best thing you can do is continue to serve with grace and compassion, and take the role of the active listener for a while. You already acknowledged that these are hard discussions; people might be bringing all sorts of different perspectives, experiences, and past trauma to the conversations in ways that are invisible to you. I encourage you to adopt a spirit of curiosity, love, and selflessness as you seek to understand what others experienced as a result of something you did, and what change would be good and just. I really hope it works out for you, the other volunteers, and your organization! Thank you for volunteering.
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James Pawlowicz
Humane Rescue Alliance
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