The topic for this meeting is, "Listening to Hear: Removing Hidden Barriers & Offering Grace" with special guest speaker, @Jennifer Toussaint (she/her), Chief Animal Control Officer at Animal Welfare League of Arlington
As animal welfare professionals we are always looking for ways to improve outcomes. Is it possible that our communication could be getting in our own way? During this session we will discuss how we earn trust and the small mis-steps we may be making when talking with others that have a lasting damaging effect on rapport and undermine our overall mission. We will look at examples in sheltering and field service cases and learn how to apply new approaches that lead to better outcomes for both the people and pets involved, and elevate our own understanding and compassion for our community.
About these calls:
Maddie’s Fund, hosts a weekly hour-long Zoom call for animal well-being professionals. These calls are a collaborative space to share exciting new programs and research, discuss uncomfortable topics, connect with peers in the industry, and more, all while sharing a common goal of preserving the human-animal bond.
This call, recurring each Monday unless otherwise posted, is for executive directors, animal well-being leaders, shelter workers, pet support professionals, volunteers, and rescue organizations.
You need only register once to attend each recurring meeting. By registering for this event, your email address will be added to our community conversations mailing list where weekly meeting agendas and announcements are shared by Maddie's Fund. We do not share your information.
All calls are recorded and uploaded to the Community Conversations page on Maddie’s Pet Forum https://forum.maddiesfund.org/communityconversations
Please note: All views expressed on these calls are not necessarily endorsed by Maddie’s Fund.