Animal Welfare Professionals

Under immediate supervision, receives and processes animals for impoundment, adoption, and redemption at the City’s Animal Care and Control Center (ACCC), and performs related duties as required.

ESSENTIAL DUTIES:

·         Receives animals brought to the facility and handles shelter animals using various tools to restrain and secure the animals

·         Transports animals from the front desk area to facility cages

·         Feeds, cleans, and provides water and general care to animals

·         Prepares and maintains inventory records of impounded animals

·         Provides customer service over the phone or to visitors arriving at the center, answering questions regarding adoption procedures, lost pet procedures, other department sponsored programs and related inquiries

·         Reviews and processes applications and documents required for animal impoundment, adoption, and redemption for accuracy and completeness, and completes required paperwork to complete transactions

·         Accepts fees/ payments for adoptions, redemptions, the sale of City licenses, tags, and other services provided at the center and issues receipts

·         Checks cash register periodically to ensure adequate amounts of cash are available for transactions and prepares daily cash receipts

·         Batches monies collected, computes totals and balances, and reconciles daily transactions

·         Enters transaction information into a computer database and generates reports as required

·         Performs data entry to update and maintain various records and prepare reports

·         Assists in unloading and stocking food and supplies for the animals

Additional duties may be required for this position.

Location: 2741 S. Western Ave, Chicago, IL 60608

Days/Hours:  Varies

THIS POSITION IS IN THE CAREER SERVICE

MINIMUM QUALFICATIONS

One year of experience in receiving, disbursing, and accounting for money, plus six months of experience working with animals in an animal hospital, shelter, or related animal facility

OR

One year of customer service experience, plus six months of experience working with animals in an animal hospital, shelter, or related animal facility

Preference will be given to candidates possessing the following:

• Previous customer service experience
• Previous data entry experience
• Previous experience using equipment to restrain animals
• Previous experience feeding, cleaning, and providing general care for animals

SELECTION REQUIREMENTS

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the interview will be selected.

NOTE:  To be considered for this position you must provide information about your educational background and your work experience.  You must include job titles, dates of employment, and specific job duties.  (If you are a current City employee, Acting Up cannot be considered.)  If you fail to provide this information at the time you submit your application, it will be incomplete, and you will not be considered for this position.  There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields.   

NOTE:  You must provide your transcripts or diploma, professional license, or training certificates at time of processing, if applicable.  You must also provide your valid U.S. driver's license at time of processing. 

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.

City of Chicago

Brandon Johnson, Mayor

Applications for this position will be accepted until 11:59 pm CDT on 4/09/2024

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