Increasing staff morale is something our organization has been working really hard at lately. We use Slack as our internal communication system and we've created a "shoutouts" channel where anyone can recognize anyone for anything. People use it for anything from "thanks for holding the door for me!" to "thanks for helping scrub the floors in preparation for a major donor event" - it gets lots of traffic and even those who don't post will react to posts, which is great to see.
Personally, as a manager, I try to boost my team's morale with lots of little things - donuts on someone's birthday, bagels and spreads for our team meetings, we play "Foster Bingo" (squares are things that happen with such regularity with our foster parents/system/animals that it becomes comical, such as "I got pooped on today" or "They system froze and deleted my exam notes" or "all my appointments were on time today" type things). We do one round a month and the winner gets a little gift, typically something around the $10-$15 range. I also try to plan at least one big team-building/appreciation event a year (this year we're doing a Paint Your Pet session), and at the end of kitten season, I had my team out to my place for a bonfire and potluck cookout, which seemed to go over well. As someone else already mentioned, I like to include my team in the decision-making process of what they would like to do - it is for them, after all. I build all of this into my program's budget (about $500ish, we're a team of 4) so that the funds are available whenever I need them/I'm not draining my personal finances and therefore causing burnout in myself.
This year we really want to hit the ground running with foster gatherings to give foster parents a chance to meet and socialize with each other (and us). Thanks to an anonymous donor we're able to hold a big start-of-the-year/you're-all-awesome event coming up, and then going forward we're planning to host regular (quarterly? Every 6 weeks?) gatherings at local breweries/coffee shops that are more low-key that just offer space and time for foster parents to come and go and hopefully build that camaraderie with us and each other.
I hope this is useful information for someone!
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Evie Schenkel
Foster Care Manager
Asheville Humane Society
Asheville, NC
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