Animal Welfare Professionals

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  • 1.  Newly Established Government Shelter

    Posted 05-16-2025 10:20 AM

    Good morning! 

    I'm the first director of a newly-established no-kill government animal shelter that has been instilled. We've been open since April 1, and we've effectively taken in nearly 70 animals in that small time frame. We're located in a very rural community, and we suffer from a mixture of irresponsible owners within the city, and irresponsible owners who dump their animals inside the city limits because they forego the surrender fee that way (I'm sure there are other municipalities that endure this as well.) 

    I explain all this to ask this: as a newly, established shelter that has no reputation hardly, what's the most effective way that anyone has used to broadcast their existence? The shelter that was here previously was very degrading and hateful to the community, and that has effected us directly because we are located in their old location. I feel like the community thinks that we are still them, with a new name. But we're completely different, from the staff that work here to the tax number. 

    How can we prove to the community that we're new, different, and wholly grateful for ANYTHING people contribute or do for us? I was here at this shelter years ago (long story, but I left for personal reasons and the new workers were less than friendly) and we had to rebuild our relationship with the community then. Now, it feels like we are struggling to get them to understand who we are and our mission. We had to start a new FB, and the algorithms do not seem to play in our favor. We have a small handful of followers but the outreach feels minimal, even when we post on a schedule. 

    I am open to public events, social media tactics-- anything to bring this new shelter to public light and understanding that we're here for good reason and want to cooperate with the community and be helpful where we're able.


    #FundraisingandDevelopment

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    Mallory Johnston
    Manager
    Amory Animal Resource Center
    MS
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  • 2.  RE: Newly Established Government Shelter

    Posted 05-17-2025 04:53 AM

    If you haven't done so, I recommend reading Simon Sinek's book, Start With Why. As a team, solidify your core values and your collective WHY (why you do what you do). In all of your communications with the community, lead with your distilled WHY.



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    Chris Fitzgerald
    Consultant
    Rochester NY
    cfitzgerald@animalsfirst.com
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  • 3.  RE: Newly Established Government Shelter

    Posted 05-17-2025 09:43 AM

    More people than you think still watch the local news, I would see if you could get a short spot on your local channel for a brief interview. Like Chris said already, find your "Why" and make sure that message is a throughline in all that you do, in any news interviews, facebook posts, customer service, you name it. I would also recommend trying other social media platforms as well, instagram and tiktok have great out reach possibilities. There's multiple shelter facebook groups for advice as well that I would consider joining. I'm in the Animal Shelter/Rescue Workers Network group and I know our social media team is on the Animal Shelter Social Media group and they give out lots of amazing advice on how to grow your online pressence



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    Laurel Nelson
    Cat Welfare Supervisor
    Nebraska Humane Society
    NE
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  • 4.  RE: Newly Established Government Shelter

    Posted 05-19-2025 04:55 AM

    HI Mallory,

    The first thought that came to my mind in answer to your question was, repaint the building.  Make it visually obvious that you are different. 

    Jeanne



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    Jeanne Galloway
    Director of Public Health
    West Springfield Health Department
    MA
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  • 5.  RE: Newly Established Government Shelter

    Posted 05-19-2025 08:47 AM

    We would allow field trip day visits at the shelter for local schools. Our Outreach Coordinator would spend an hour to an hour and a half showing schoolkids of all ages our shelter and explaining what our mission was. We also would do kids camp throughout the summer, we even had an ACO that would bring her personal horse for kids to pet(had to sign waiver of course). During some weekends, we would also allow a local dog trainer to use our room and give a workshop on basic animal training. Occasionally some of these sessions were free, and if they were multi-week sessions, we would charge a small fee. All these events allowed for new people to come and experience our beautiful shelter. Good Luck! 



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    julie del vecchio
    Animal Services caretaker
    Truckee Police Department
    CA
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  • 6.  RE: Newly Established Government Shelter

    Posted 05-19-2025 08:49 AM

    Good morning,

    Some really great suggestions - a new name, new paint job and getting yourself a regular slot in the News.

    I would consider trying to get into every community event you can get into: Health Services, family justice, school visits, library visits, community events, law enforcement, ... Reach out to those rescue partners and rebuild a relationship because they'll tell everyone. The more you're seen and visible the more people will have to face the change and be ready for your new mission. However, definitely first align yourself and situate yourself for your mission. 

    Best of luck!



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    Rachel Ide
    Animal Services Director
    Young-Williams Animal Center
    TN
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