When I first came to my shelter, I met resistance to every idea. "That's not the way we do things." "Because we've always done it this way." I learned to position new ideas as "pilot projects" with a trial period after which we can always go back to "the way we've always done it." Staff learned to trust that I wasn't just blowing up the old way. A couple of times we did go back, or find a middle ground (notably in extending weekend hours. We tried closing at 5pm, but no one came in between 4-5 for a month, so we pulled that back.)
If the veterinarian is resistant to medical changes, it would probably be helpful to demonstrate that respected veterinarians have already made the shift.
It's not always easy, but it's well worth continuing to promote growth!
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Johanna Humbert
Michiana Humane Society
Michigan City IN
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Original Message:
Sent: 09-21-2024 09:24 AM
From: Kirsten Jones
Subject: How to work with a veterinarian who does not like change?
Hello! I work at a non-profit shelter that does employ a veterinarian. The only issue is that she is not a fan of the foster program (she says she doesn't trust foster homes) and is very against change. Despite this push-back, our foster program is still growing and doing well! However, I would like to introduce new ideas that could really help our shelter and the animals we take care of. I would like to know how others have dealt with similar situations in there shelters or rescues and how you overcame it? Or tips on how to approach our veterinarian in ways that will keep her open to the ideas we share. I know that not every idea is a winner but I would like to be able to discuss them without immediately being shut down. Thank you in advance for any insights or tips!
#FosterPrograms
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Kirsten Jones
Foster Coordinator
SPCA Cincinnati
Cincinnati, OH
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